The service during the check in was excellent . The room was very good as well. The location is very convinient. The price for the quality of the service and the conditions of the room was very good .

I was at BW overnight for a family visit. I was given a room on the lower level. Easy access for parking and convenient to local restaurants and shops. The room has been updated, they were clean and confortable. The bathroom was very clean but could use some updating. It wasn't missing anything, just needed some TLC. The room was... More

My only complaints: The "auto" setting on the heater didn't work, requiring the fan to be on all night to have heat, which is distracting to fall asleep to. Tiny breakfast area was tiny but the food was good.

Ii is necessary for me to return to Saint Charles from Galena, IL, periodically for business. As these trips are not for pleasure or leisure. I just need a good, clean place to stay, that serves a continental breaklfast and has a variety of restaurants nearby. I want all of this for a very good price. I found during our... More

This hotel is very neatly maintained, the room was ready before i arrived and the staff gave me before the time they mentioned that i can check in,the breakfast was excellent.The rooms were cleaned and maintained every day. The location had good restaurants nearby.

I stayed here a couple of weeks ago on business. Stayed in the annex and delighted by the large spacious immaculate room with plenty of good lighting for working on my computer and reading. A small thing but important to me is good pillows and the ones in the rooms are wonderful and certainly contributed to a good nights sleep.... More

We stayed there as we had to work in the area. Room was very large as we stayed in the annex building. We had to get up at 3:30 in the morning and the night staff was very friendly at that time of the morning. Unusual. What I liked was the availability of the coffee at that time and the... More

Staff is very friendly. Rooms were well kept and it's close to a lot of great places. They even let me park my car there for the day after I checked out! I would definitely recommend staying here if you're looking for a good quality hotel at a very reasonable price.

We stayed here during the holiday while visiting family in St. Charles. First selected because it is close to their house and the reviews were fairly positive. Our rooms were in the "newer" annex building and they were clean and very quiet. Our room had a king bed that was very comfortable. The continental breakfast met our needs very well.... More