We recently enjoyed a fall weekend at the Hilton Garden Inn, St. Charles. I was very impressed with the hotel and it's staff. Our room was spacious and clean. The room I requested was located on the first level, and had a patio door to a beautiful outdoor courtyard. The gazebo was perfect for our large reunion. Located directly across... More

Stayed here while I was enrolled in an educational class for work. While the hotel is a bit of a drive from any activities, it is conveniently located in the same building as the educational facilities, and the rooms are nice an spacious. The exercise facility is typical for a hotel of this caliber, ok but nothing to write home... More

This was 1 of my most pleasant stays until checkout. The front desk staff was phenomenal! Accommodating my every move. the breakfast staff was also excellent! 1 morning we had to run out of the hotel earlier than breakfast was served so we took some fruit and juice on the run. We did not pay for breakfast that morning until... More

I made my reservation over two weeks prior to the arrival date as a Hilton HHonors GOLD member to the Hilton HHonors' advance reservation 800# desk as I was REQUIRED to do so to some new HHonors criteria! When I arrived, it was as if I did not exist in the Hilton HHonors system as I received "the bottom floor... More

We had a terrible experience at Pheasant run resort, and ultimately ended up moving across the street to the Garden inn. We were nervous because our stay at Pheasant run was so horrible. All i can say is what a relief. The staff was nice, the rooms were very clean, and it was quiet. I would say this is surely... More

We held a 3 day meeting for 80 people at the hotel and they bent over backwords to accomodate all of our requests. The food was good and the service was great. More

I don't often leave reviews, but because I feel so strongly about this hotel, I decided to take the time to do so. I am an extremely picky traveler and would rather shell out the extra money for a clean, quiet hotel than to get a "good deal". Having said that, the Hilton Garden Inn is a reasonably priced hotel... More

To All Travels: I have been a Hilton Diamond member for over 15 years! I spend 3-4 nights in Hilton Properties Across the US about 40 weeks per year! The Hilton Garden Inn in St. Charles, IL compares to a Waldorf Astoria as far as service, cleanliness, friendliness, and over all expectations you would want in a hotel stay! I... More

Not only is this hotel convenient to downtown Geneva and St. Charles, it's really clean and the staff is really friendly. But the best part was very creative and accommodating management staff. We made this trip on very short notice and probably should have booked a larger room. The manager and front desk staff went above and beyond to accommodate... More