Fairfield Inn & Suites Chicago St. Charles (Saint Charles, IL): See 62 Hotel Reviews and 17 Photos

Also Known As:: Fairfield Inn And Suites Chicago St. Charles; Fairfield Inn & Suites Chicago St. Charles Hotel Saint Charles; Fairfield Inn & Suites Chicago St. Charles Hotel; Fairfield Saint Charles; Fairfield Inn Saint Charles; Saint Charles Fairfield; Saint Charles Fairfield Inn

Address: 2096 Bricher Road, Saint Charles, IL 60174

Phone Number:

Region: United States > Illinois > Saint Charles

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access

Hotel Style:

#4 Business Hotels in Saint Charles

#4 Family Hotels in Saint Charles

Price range (per night): 123 AUD - 151 AUD

Hotel Class:2.5 star (2.5*)

Reservation Options:: TripAdvisor is proud to partner with Marriott, Hotels.com, Travelocity, Expedia, Orbitz, Priceline, Booking.com and Tingo so you can book your Fairfield Inn & Suites Chicago St. Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

lovetotravel1969

Illinois

1 review

“Poor Evening Management”

Reviewed 5 May 2013

Currently on 2nd night of 3 night stay and at midnight heating/cooling system makes a series of noisy clicks and can't sleep and also refrigerator quits working! No rooms to switch to. Then the guy I talked to said will have to wait until morning and had the "oh well" attitude. Finally I just turned of the heating/cooling system and... More

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Dear Lovetotravel1969, Thank you for taking the time to write a review. Please accept my sincere apologies for the disappointments you experienced with the air conditioning unit and the refrigerator in your room. This clearly does not meet our quality standards. I am also sorry you were dissatisfied with the staff member on duty and felt he failed to provide... More

Phil R

Machesney Park, Illinois, United States

“So accommodating!”

Reviewed 29 April 2013

My family was staying at the Fairfield for our daughter's wedding. Many were from out of town and needed to get into the rooms as as soon as possible to change into tuxedos and formal dresses. The management bent over backwards to get us in early and take care of our needs. They were absolutely awesome the next morning when... More

Dear Phil R, Thank you for taking the time to share your great review on our hotel and staff. Weddings are definitely a special occasion and I am glad to see that our team provided everyone with the support they needed for the event. Thank you for allowing us to be part of your family's memories! Kindly, Kimberly More

Timothy G

Danvers, Illinois

1 helpful vote

“Just a few blocks from the Kane Co market.”

Reviewed 17 April 2013

Just a few blocks from the Kane Co market. We found lots of great shoping near by. You are also near a lot of great places to eat. This is a safe high class town and this hotel is in the best part of town. We will stay here next year too. Keep up the good work St. Charles.

Was this review helpful? Yes 1

Dear Timothy G, Thank you for the great review. You described St. Charles perfectly with its great shopping near by and lots of choices of restaurants. We are so glad your experience was enjoyable. We look forward to having you again next year! Kindly, Kimberly More

FoxFamilyQuincy

Boston, Massachusetts

“Wonderful Staff”

Reviewed 29 March 2013

We stayed two nights and were left with one strong impression: only nice people work here! Our room itself looked like it was aging a bit, but the staff at the front desk, and the people who cleaned our room and ran breakfast, were all incredibly friendly and accommodating. This is the first time I've ever written a review of... More

Dear FoxFamilyQuincy, Thank you for your wonderful review on our hotel. We thoroughly enjoy our staff that we have here at our hotel. Every employee from the front desk to housekeeping does a great job! I hope we get to see you return in the near future! I'm glad to see that we are the first hotel review you've ever... More

DrSor

“Friendly Staff”

Reviewed 20 March 2013 via mobile

I have stayed at this Fairfield Inn many times and continue to appreciate their friendly helpful staff. From the check-in counter staff to the breakfast bar attendants, my stay is enhanced by their service and great attitudes. Keep up the good work!

Thank you for sharing your great experience with the tripadvisor world! We are very happy to hear you're praise of our property. Our job is to make sure our guests have a wonderful experience, and it means a lot when our guest applaud our service! We welcome you to come back to our hotel in the future! Justin More

Kathy E

Leslie, MI

“Staying at Fairfield Inn & Suites in St. Charles, IL”

Reviewed 5 March 2013

Rooms are very comfortable, STAFF IS EXCEPTIONAL, complimentary breakfast has something for everyone. Highly recommend! We stay there when we attend the Kane County Antique Flea Market, not even 5 minutes away. Also close to a great outlet mall and the charming downtown area of St. Charles.

Kathy, I'd like to thank you for the review on our hotel! We are very pleased with our team here at the Fairfield Inn and Suites St. Charles and we're glad that they gave you a great experience! We always have guests stay at our hotel for the Kane County Flea Market so we're glad you decided to stay with... More

60403Ashley

Wisconsin Dells, Wisconsin

“Great Service with a smile”

Reviewed 27 February 2013

I loved staying at the Fairfield Inn in St. Charles. The hotel was clean and more importantly the service was excellent. The young lady Kersten working at the front desk made sure that my stay was enjoyable. I would revisit this location again thanks to Kersten.

60403Ashley, Thank you so much for the review on the hotel. Great shout out about our staff and in particular Kersten on the great service they provide. Kersten's a great asset to our team. We hope to see you back at the Fairfield St Charles in the future! Warmest Regards, Kimberly More

bohste

Georgetown, Texas

Top Contributor

176 reviews

29 hotel reviews

Reviews in 67 cities

155 helpful votes

“Needs Updating - Attitude Adjustment”

Reviewed 30 December 2012

Stayed here while we were moving out of town. I had to sign my life away about not smoking in my room, then checked into the room and it reeked of smoke. Had to go all the way back down to the front desk to get a different room and the attendant said, "Oh, that was the old smoking section... More

See 7 more reviews by bohste for Saint Charles

Dear bohste, Thank you for taking the time to share a review on your hotel stay at the Fairfield Inn & Suites St. Charles. I am saddened to see that your original room had a smokey smell when you entered. Our staff works hard to prevent guests from abusing our no smoking policy. Again I apologized that the first room... More

Da_YguY

Beaver Island, Michigan

Senior Contributor

33 reviews

19 hotel reviews

Reviews in 20 cities

13 helpful votes

“Great west Chicago Suburb Hotel on Randall”

Reviewed 28 December 2012

Great St. Charles / Geneva / Fox River area hotel - Sits back off Randall in the midst of Shopping haven. Very nice Staff and clean all the way down to the HVAC filter, Bathroom felt squeaky new, and this hotel feels new in & out. Shows pride of ownership.

Dear Da_YguY, Thank you for your kind words regarding your stay at our hotel. You are spot on by saying that our staff has pride in the work they do. Each guest is extremely important and our job is to make everyone feel welcomed. Have a great 2013. We hope to have you visit us again in the future. Kindly,... More

B K

Ellicott City, Maryland

Senior Reviewer

9 reviews

Reviews in 5 cities

3 helpful votes

“You can hear everything and I mean everything!”

Reviewed 12 December 2012

We checked in on a Friday and at 4:30 in the morning we were awakened by sounds of passion and when I say sounds I mean my wife and I could hear everything if you know what I mean. This went on until 6am or so. It was around then that every 2-3 mins you can hear every toilet flush... More

Dear B K, Thank you for taking the time to write a response on our hotel. I am glad to see that you found the hotel cleanliness and service to be great. I am sorry to see that you were able to hear everything outside your room. I can see how noise from flushing toilets and your neighbors can create... More

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Fairfield Inn & Suites Chicago St. Charles Hotel, Saint Charles

Fairfield Inn & Suites Chicago St. Charles

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