Sheraton Chicago O'Hare Airport Hotel (Rosemont, IL): See 261 Reviews and 51 Photos

Also Known As:: Sheraton Rosemont; Rosemont Sheraton

Address: 6501 North Mannheim Road, Rosemont, IL 60018

Phone Number:

Region: United States > Illinois > Rosemont

Amenities:

Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#4 Family Hotels in Rosemont

#7 Business Hotels in Rosemont

Price range (per night): $106 - $290

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Sheraton Chicago O'Hare Airport Hotel is in Rosemont, IL. Free shuttle service and park and fly packages are available. Stephens Convention Center, Allstate Arena and Rosemont Theatre are nearby. ... more less

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Pearlllama

San Francisco

Contributor

12 reviews

12 hotel reviews

Reviews in 10 cities

5 helpful votes

“Nice modern hotel but they sold my room”

Reviewed 20 May 2013 NEW

Hotel is located minutes away from the airport. It's a nice modern hotel with 12 floors of rooms, a nice lobby.. BUT (that's a big BUT) I am very disappointed because when I arrived to check in this weekend, they had given my two room suite away. According to people that work there the hotel was oversold and complete "mayhem".... More

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We sincerely apologize for your recent experience at our hotel. It is never our intention to overbook the hotel and displace our guests but unfortunately it does happen from time to time. If there is something that we can do to help make this up to you please feel free to reach out to the hotel directly and we will... More

webmarks

Isle of Palms, SC

Reviewer

4 reviews

Reviews in 3 cities

1 helpful vote

“Great hotel for conference & SPG”

Reviewed 19 May 2013 NEW

Had a wonderful stay. Mr. Kielkiewicz got me blocked into a Club room ahead of time despite me being booked at a conference rate, and he had a friendly, handwritten note waiting for me upon arrival. Staff were all quite pleasant, especially the Club Lounge attendants. Myrick's, the hotel restaurant, has some great food as well (the tuna is a... More

Thank you so much for writing a review on our property and we're very glad to hear that your recent stay as well as the conference went well. It is always good to hear when members of our staff go out of their way to make your stay with us a little more special and we hope that your experience... More

Sginwala

San Francisco, California

1 review

“Nice hotel but no room for me when I checked in!”

I booked at this hotel because it was near the airport and my flight arrived at 4:45 am. My reservation was made for the night before but I needed a place to get some sleep and shower when I I arrived so that I could be fresh for a business meeting later this morning. It was so important that I... More

Dear Guest, Thank you first of all for writing a review and telling us about your recent experience at our hotel. We're very sorry that your room was not ready for you when you arrived to our property at 5am. Please note that standard check-in time is 3pm and early check-in is not guaranteed. We try our best to offer... More

MZ123u

Top Contributor

51 reviews

5 hotel reviews

Reviews in 20 cities

“Nice Airport Hotel”

Reviewed 16 May 2013

I've stayed here several times because our satellite office is in the same complex. They recently remodeled so its a fresh look. The rooms have always been clean and quiet. They have a separate office and sofa tv area in each room which is great if you invite your co-workers in for a few minutes. The beds are comfortable and... More

We thank you for taking the time to write a review on our property. If there is something that you would like to see us do differently or if there is a specific service or amenity that you would like to see us implement moving forward please do not hesitate to contact one of our staff members directly and let... More

Niia

New York

Senior Contributor

32 reviews

15 hotel reviews

Reviews in 19 cities

18 helpful votes

“Fresh new decor - a nice surprise for a business hotel.”

Reviewed 15 May 2013

Just spent a night here and was so pleasantly surprised at the beautiful decor, almost like a boutique hotel. My suite was done in nice tones of taupe and beige, the bedding was premium, the furniture was really lovely. Staff was very nice. Was just here for a quick overnight, but wished I could have spent a little more time... More

Thank you for your recent comments about our hotel on TripAdvisor and for pointing out our full hotel renovation which was just completed last summer! We continue to add new services and amenities to our property all the time in order to help you enjoy your time with us even more. Be sure to check out our all new Sheraton... More

bblackmoor

Zion Crossroads, Virginia, United States

2 reviews

Reviews in 2 cities

“Nice hotel, ridiculous fees”

Reviewed 14 May 2013 via mobile

Wow. Sheraton Chicago O'Hare charges $9.95 per day per device (!) for Internet, and $17.95 for breakfast. Country Inn And Suites provides these services complimentary. Guess what hotel I won't be staying at again?

Hello Guest! We are so happy that you were pleased with the hotel. Our recent renovation has impressed most of our guests and we are glad it has impressed you as well! As far as our charges go, we did survey the O’Hare market to insure that our prices are in line with the market and they are. With that... More

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Lee S

Baileys Harbor, Wisconsin

“Nice people to stay with and a great location.”

Reviewed 14 May 2013

The staff makes the difference at this hotel. Not only are they friendly and competent, they ask if there is anything else they can do to make your stay more pleasant. From the drivers of the shuttle to the front desk personnel and the lounge hosts, you will receive sincere smiles and offers of assistance. The property itself was recently... More

We appreciate your repeat business and loyalty to our property as well as the nice comments about our staff. Here at the Sheraton Chicago O'Hare we strive to go above and beyond in order to create those memorable guest experiences that will keep you coming back time and again. It certainly sounds like we've accomplished this goal with you and... More

toolzmcgee

“Professional, courteous staff that goes above and beyond to accomodate”

I have stayed at this hotel twice while traveling for business and enjoyed the customer experience each time. The rooms were clean and offered much space, the staff goes above and beyond to satisfy customer needs, and it offers all amentities needed when away from home. I have no reservations whatsoever staying there again.

Dear Guest, Thank you so much for your recent comments on TripAdvisor and we're very happy to hear that you enjoyed your past stay with us. We hope that every time you travel to the O'Hare area you will look to stay at our property! If there is something that we can do next time to help personalize your stay... More

nikoskarav

Athens, Greece

5 reviews

Reviews in 5 cities

“It's not all about money....it's the way you treat your customers.”

Reviewed 12 May 2013

I was supposed to fly to Greece through JFK airport in NY but my flight cancelled due to the weather (not so convinced about that but it's an issue with Delta) so I had to spend two more nights in Chicago. Delta airlines did not provide me accomodation and they just gave me 2 discount vouchers for Marriott O'Hare hotel,... More

Wow what an incredible story!!! We're so sorry that you were stuck in such a difficult situation and being stranded so far away from home on top of that. It is good to hear that our staff stepped up to the plate and did everything they could to accommodate you. That's what your experience should be like no matter where... More

jbcarioca

Rio de Janeiro

84 reviews

26 hotel reviews

Reviews in 25 cities

32 helpful votes

“Convenient and pleasant”

Reviewed 8 May 2013

There is nothing outstanding about this airport hotel, but there is nothing to complain about either. The location is almost within walking distance of the airport but is quiet because they have excellent soundproofing. Despite the airport location staff are helpful and courteous. The airport shuttle is quick and reliable. The lounge breakfast is typical Sheraton, but lounge staff are... More

We appreciate your positive comments regarding our hotel and staff! If there is any way that we can make your future stays with us even more enjoyable or something that you would like to see us incorporate the next time you're in town please do not hesitate to let us know. We enjoy receiving feedback from our guests and acting... More

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Sheraton Chicago O'Hare Airport Hotel, Rosemont

Sheraton Chicago O'Hare Airport Hotel

261 reviews from our community

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