Customer service was superb. The property is older but well kept. It is excellent value for the service provided. More

The rooms are very clean and appear to have been redone recently. Outback Steakhouse is located in the hotel. Great stay! More

1st experience at this property, but because of early flight to return home, I ventured here vs. downtown Chicago...Bonus shuttle to/from airport, 10 min. walk to train for the $5 roundtrip 35 min. ride to downtown Chicago...Breakfast was served starting at 6am...hot and cold offerings, USA today, Wall street journal, and local paper...they did have 2 buses of 7th graders,... More

About half the cost of a downtown hotel, this is a good option for budget-conscious travelers. The room is clean and comfortable; it was really nice to have the kitchenette. The free parking was a plus -- the lot does fill up quickly, but I was told there's also underground parking. The free breakfast is also quite good. There is... More

If I could give the hotel a 3.5 here, I would, but since it isn't an option I am giving them the benefit of the doubt and rating a 4. Got a good rate at this hotel over the weekend. The price was very good for the area, particularly including free breakfast and parking. Parking at this hotel is VERY... More

My husband and I truly appreciated our weekend stay at SpringHill Suites - Chicago O'Hare. The hotel was very close to the blue line train, which made getting into the city much easier. The room was perfect for our needs and was very clean. Staff were all very helpful and friendly. We were both surprised at how quite the room... More

Stayed here with my family of 6. Room was just right and clean also. Carpet had a few issues but other than that very clean. Good breakfast but very busy with business travelers etc. Also expect to hear airport traffic. More

A business trip to Chicago brought me to this property. The staff was attentive upon check-in and followed up with me by name as I passed through the lobby later in the evening. I was to receive an "Outback" gift card as part of a promotion and apparently they had run out of the cards. A manager chased me to... More

We stayed at the SpringHill Suites at Chicago O'Hare in a one bedroom suite. The accomodations were very roomy. The beds were extremely comfortable, and the drapes along two entire bedroom walls gave it a very luxurious feeling. The sitting area boasted a pullout couch and comfy chair along with a flat screen TV. I was a bit disappointed with... More