Checked in on 5/14, they told me they were sold out but had a room. Room had no tv, no desk, horribly uncomfortable trundle bed and that's it. Can you imagine a 4 star hotel with no tv? Refused to send me to another Hilton property, several within 4 miles, 2 on the same lot. Refused to change rooms even... More

I stay here when visiting Chicago. You don't need a rental car Also very close to subway.and the shuttle is convenient and timely. We're Gold members and are treated accordingly, although the staff is always attentive even when they have no idea about our status. Irena at the bar had a remarkable memory and treats us like family while tending... More

I stay in this hotel every week for business. Pros: Very good location - very close to airport, convention center, movie theaters, cta blue line. Very responsive hotel staff. Thoughtful menu spread with late night pre packed food options. Very nice lobby with fireplace. Classy interior decor. Hassle free check outs. Cons: can be too expensive in seasons No frills... More

I believe this was formerly the Sofitel, but now a Hilton. The room was extremely nice and updated. If doing business in the Rosemont area, this would definitely be a good choice. Right across the street from the convection center and minutes from I-90 and great restaurants.

Everything about this place is top-notch for a Hilton. Rooms were modern, well-appointed, very comfortable bedding, very large TV, well-lit, and very roomy. Loved the reading lights attached to the headboard. Front desk staff was very professional and helpful. Within 1 block is a new entertainment/restaurant complex "mb financial park", which gives this restaurant an even greater appeal, due to... More

As I would expect for a Hilton Hotel Room was clean, hotel was quiet, staff were incredible friendly Easy to get into city by taxi and also close enough to airport - Hotel runs a free shuttle bus service to and from airport which is very handy Choice of airport hotels is large so I happily stay at Rosemont again.

Disappointing front desk supervisor. After spending a week in this ok Hilton facility I made the mistake of addressing the hotels loose customer relations/fidelity initiatives to the frontdesk. I had to learn that, in contrast to the friendly personel, you feel the revenge of the front desks supervisor if he is displeased. Eventually funny if you have time and are... More

Flight delayed caused a miss flight in Chicago. Needed a room for the night that was clean, comfortable and priced accordingly. Hilton Rosemont came through. Front desk staff got me right in and made sure I had a quiet and comfortable room.

During my stay the neighbors where very loud. HILTON charges for EVERYTHING parking is 22 bucks even if a friend come to pick up some papers for five minutes. The internet also charges you for each device my smart phone and laptop got a 10 charge. Front desk is RUDE!