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Baymont Inns And Suite Rockford

2.0 of 5
662 N. Lyford Rd, Rockford, IL 61107
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Baymont Inns And Suite Rockford
Ranked #17 of 24 hotels in Rockford
3.0 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
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Date Rating
Saint Louis, Missouri
Senior Contributor
26 reviews 26 reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 May 2012

Well, my title says it all. But here's the quick run down. - large group reservation 16+ rooms - ipad was stolen from one of our rooms and mysteriously after the owner of the ipad threatened to call the police, it magically appeared. WTH? -we came in late at night, and the next morning another person in our party found... More

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Michele Watson, General Manager at Baymont Inns And Suite Rockford, responded to this review
3 May 2012

cschuten, I am very sorry to hear that you had a bad stay. We strive to make every guests stay an enjoyable one. I can assure you that my housekeeping staff does not steal items from rooms. We actually had 4 IPADS left in the hotel that weekend, 1 found in the pool area, 1 in the fitness center, and... More

1 review
2 of 5 stars Reviewed 25 March 2012

We pulled up to the baymont and from the outside it looks fairly nice and inviting. That is definitely not the case on the inside. No one was at the front desk to welcome us. We waited for about 5 minutes and finally someone showed up! This lady was so rude and definitely made it seem like she did not... More

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Michele Watson, General Manager at Baymont Inns And Suite Rockford, responded to this review
27 March 2012

I am very sorry to hear that you had a bad stay. We strive to make every guests stay an enjoyable one. I do appreciate you mentioning the issue with my front desk staff and that issue has been addressed. As for the breakfast, that is completely unacceptable in my eyes and I will make sure that it never happens... More

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Beloit, Wisconsin, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 March 2012

Stayed on a gift certificate and really enjoyed our stay. The pool was one of the warmest pools we have ever swam in. The hot tub was nice. The jets were not up to par tho. I thought it was tacky that their was maintenance equipment all over the pool area. The room was very spacious and the bed was... More

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Michele Watson, General Manager at Baymont Inns And Suite Rockford, responded to this review
27 March 2012

Shawn G, Thank you for taking the time to review Baymont Inn & Suites on Trip Advisor. Glad to hear that you enjoyed the pool and breakfast. I also thank you for the mentioning the issue with the hot tub jets. I have spoken with our pool company and that situation will be recitified. I have also spoken with my... More

Saint Joseph, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 20 March 2012

I stayed at the Baymont while attending a trade show. I found the staff to be very friendly and the rooms were clean and comfortable. I will stay again if I am in the Rockford area. More

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Michele Watson, General Manager at Baymont Inns And Suite Rockford, responded to this review
23 March 2012

Thank you for the positive review, it is great to hear that you enjoyed your stay and will stay again. Also glad to hear that my staff was friendly and the hotel was clean and comfortable. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and... More

Chicago, Illinois
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 29 February 2012

Stayed there twice this month. Worth the time to spend the night. The staff is very friendly and helpful. The rooms are clean, although the beds are uncomfortable and the heating units noisy. You will be warm enough with the covers. I usually wake up cold when spending the night in a hotel, but this is one of two hotel... More

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Michele Watson, General Manager at Baymont Inns And Suite Rockford, responded to this review
6 March 2012

Thank you for taking the time out of your schedule to post a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to... More

Minneapolis, Minnesota
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 27 July 2011

We arrived to the hotel about mid-afternoon and the temperature was 105. My wife and kids have very bad asthma so it was quite a tough day to begin with. We entered the lobby and were hit with the smell of cigarette smoke. The only floor with rooms that allow smoking is the fourth floor. We thought it would get... More

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Contributor
20 reviews 20 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 18 July 2011

Hotel was run down, our room price we were quoted was raised higher when we got there. They gave us a room directly across from the pool, whole hotel smelled like smoke. Bathroom was so small it could barely clear the toilet to open; the sink was in the room area. Beds were uncomfortable and the pool was gross. The... More

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Cocoa Beach, Florida
Senior Contributor
31 reviews 31 reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 13 July 2011

We made reservations ONLINE for a 3 night stay at this hotel at a rate of $77.96/night. But when we drove 10 hours to the hotel, we were told that the rate was $80 + tax per night. Being on the road, we had no access to a printer to run a copy of the confirmation which showed the $77.96/night... More

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See 3 more reviews by ngtybtnice for Rockford
Michele Watson, Director of Sales at Baymont Inns And Suite Rockford, responded to this review
15 July 2011

I am truely sorry for the trouble and inconvenience the rate error has caused you. I will look into why this happened to assure that no situation with this type of rate error occurs again. If you would like to contact Rockford Baymont Inn and Suites I will personally do whatever it takes to make this right and show you... More

Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 July 2011
1
person found this review helpful

We stay here every year when we go to Rockford for the BMX National. They are always great and we have never had a problem. The only location issue is the distance from the track. Not that its a bad thing because its easy to get to. We will see you next year! More

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Zurich, Switzerland
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 January 2011
1
person found this review helpful

This Motel is quite well located at I-90. The Motel itself is average all over. Rooms are OK, Pool could be better, small breakfast area. More

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Additional Information about Baymont Inns And Suite Rockford

  • Baymont Inn Rockford
  • Rockford Baymont Inn
Address: 662 N. Lyford Rd, Rockford, IL 61107
Price range (per night):* 91 AUD - 153 AUD

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Baymont Inns And Suite Rockford
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