After reading other reviews I was slightly worried about staying at the hotel, but when the time came around I never stayed at hotel with such a nice staff. I have a feeling management changed and things are being handled differently. The housekeeping staff was very polite saying good morning or hello as we passed, along with the employees at...
More
My sister-in-law and I stayed at this hotel recently. I had just become a first time grandmother and was so excited to be here. When my card was declined at a local fast food restaurant, I called the credit card company and discovered that the hotel had put a hold on my credit card effectively cutting off my source of...
More
Being that I am not a smoker I do not have a problem with the policy of "No Smoking" in the hotel or $200.00 fine if you do smoke and get caught. Walking to our room the halls smelled and when we arrived to our room that also smelled of a somewhat different odor. It smelled so bad I somehow...
More
The hotel is old and very out dated and the staff is wonderful all expect the Hotel Manger Coni she is very rude and unpleasant. Her boyfriend was the maintenance guy and was fired for stealing and is now banned from the property while we were there she was yelling at her staff in front of us which was not...
More
If you own or manage Rock Falls Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
18 Reviews
10 Reviews
16 Reviews
