Got the last available room without a reservation which was appreciated although it was a smoking handicap room. Would have been difficult for a real handicap person since the shower hose squirted all over the bathroom and the floor was very slippery. Suggest that smoking be banned in all rooms.

Everyone at the Ottawa Hampton is friendly and helpful from the guest services staff to the housekeeping staff. Even the maintenance staff is helpful and willing to do what they can to help. My stays are always extended due to the nature of my business and I always request the Hampton when I am in the Ottawa area because I... More

Spent the night on Easter Eve. Paid $99 + tax. Torn between 3 and 4 ratings. Since I decide to give it a four, I will start with negatives. - Pricy for its location. It's surrounded by Sears Appliances, Walmart, and CrackerBarrel, not exactly what I considered a desirable location.Hotels in this area tend to be stereotyped as rundown lthough... More

Hampton's seem to come in a couple of "grades" and this is one of the better ones. It is also located very nicely for a freeway interchange hotel: it's far enough off I-80 and also the main highway to keep it very quiet and away from the interchange bustle. It looks a lot nicer than the Hampton a few miles... More

Positives: check-in desk help was friendly and helpful. : woman working the breakfast on 3-16-2013 @6:30AM was incredibly helprful, kind, interested in her job, and interested in keeping customer happy.(hard to do with the quality of their product!) THANK YOU! Negatives: Not notified of the fact that the hotel was under construction. :"Free" breakfast options and quality was subpar in... More

This hotel is along the I-80 in Ottawa, Illinois. We were looking for a clean, comfortable hotel for the night while on our way to Colorado from the east. The room was large, clean and comfortable. with all of the amenities of other Hilton Hotels: king bed with nice comforter and sheets, toiletries that include hair conditioner (not found in... More

and I wan't advised when I booked online. Didn't realize it was a construction zone until I arrived or I would have stayed in another hotel in that area. They also charged a full rate for that night. Really bad form on their part...

This is your standard Hampton Inn and it is a good place to stay. My three stars are not because of an overall bad stay but that for 130 dollars its just that, standard. The hotel is under renovation which again is not a bad thing. But I booked online and no where did it state that it was under... More

Overall this is a wonderful Hampton with an outstanding staff. We have grown to favor Hampton Inns for their consistency and incredibly comfortable beds. However, this bed had some of their famous linens but the mattress was rock hard. My husband and tossed and turned and my back still aches. It didn't have a "Heavenly Bed" sign so it may... More