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All 8 Oak Brook hotels »

Doubletree Hotel Chicago Oak Brook

3.5 of 5
1909 Spring Road, Oak Brook, IL 60523
Hotel amenities
Doubletree Hotel Chicago Oak Brook
Ranked #5 of 8 hotels in Oak Brook
3.5 of 5 stars 100 Reviews
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100 reviews from our community

    Trip type
Traveller rating
    26
    41
    21
    8
    4
Date Rating
Minneapolis
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 26 May 2012 NEW

Fast and friendly check-in. Service was great throughout the stay. My room was surprisingly small. It also had not one but two adjoining doors to each adjacent rooms. I've seen one before, but two struck me as little strange. Overall, fine for a one night stay but I probably wouldn't recommend for a longer visit. More

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Mathias19
Senior Contributor
26 reviews 26 reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

I have been going to this Doubletree (ex Hyatt Regency) for the last 20 years and have seen it change a lot. The lobby and check in area for instance, was upgraded (though I still miss the open space in the middle of the lobby that gave you a view all the way up to the 7th floor). Now there... More

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appleton wi
Senior Contributor
39 reviews 39 reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 23 May 2012 NEW

location is good and quickly off highway. a mall is across the street so there is plenty of places to eat and drink. check in was friendly and efficient. room was average clean. had a few minutes to catch up on news and grabbed the channel directory. too bad it must be for some other hotel. none of the channels... More

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Scott Depot, West Virginia
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

I stayed at this location for 2 nights on a business trip to Chicago in May 2012. Overall the stay was pleasant and uneventful. The room I was upgraded to (because of my Hilton Honors status) was a corner suite on the 4th floor. It was clean and nicely appointed. However the furnishings and bathroom were very dated. A side... More

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Doubletree Oakbrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review
22 May 2012

Thank you for choosing to stay at the DoubleTree Chicago Oak Brook during your business trip. We're happy to read that there were aspects of your stay that were enjoyable, but are concerned to see that other parts of your stay were disappointing. Comments and suggestions from our guests are always welcome, because they give us the ability to evaluate... More

Battle Creek, Michigan
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 5 May 2012

I have stayed in MANY hotels for both business and family travel, and I found this hotel to be among the very best of experiences. Due to an unusual circumstance, my company's block of rooms came up one short. Even though the hotel was booked solid and it was nearly midnight, the staff remained cheerful, helpful and took charge of... More

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Doubletree Oakbrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review
9 May 2012

Reading your review has absolutely made us smile! Thank you for your wonderful words of praise for our staff and accommodations at the DoubleTree Chicago Oak Brook. Please know that it was our pleasure to work out the situation with guestrooms for your group and to be able to contribute to their experience here in Chicago. We look forward to... More

MA
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 May 2012

Stayed here for 5 nights. The hotel is clean and the staff is very helpful. The gym is very good for a hotel. Some of the furniture in my room was damaged and the walls needed paint. The sports pub restaurant is overpriced, and the food mediocre at best. The pub service is awful. More

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Doubletree Oakbrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review
9 May 2012

Thank you for your kind patronage of the DoubleTree Chicago Oak Brook. We’re delighted to hear that your interaction with our staff was positive during your stay, but regret that your experience in our restaurant did not meet your expectations. Comments from our guests help us to determine what areas need improvement and what areas we are succeeding, and yours... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 15 April 2012

As we pulled up we were wow'd the lobby is very nice. when we got in our room, it was ok, walls were a bit dirty, but everything else ok. I was shocked when I couldn't hook up my hot spot for internet access,it was blocked and I had to pay 9.99 just to have wifi. At night I couldn't... More

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Doubletree Oakbrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review
25 April 2012

It is disappointing to learn that your stay did not reflect the comfort, service and hospitality that we strive to provide each and every guest that enters our doors. We do appreciate you reaching out to security for help in an inconvenient situation, but we regret to learn that the situation was not rectified to your satisfaction. Each of our... More

Laveen, Arizona
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 4 April 2012

The rooms are always clean, comfy, and semi-fancy. The breakfast is a delicious Buffett with cook-to-order eggs/omletts. The cook makes fresh salsa. The executive lounge is cozy and has personalized service which is very nice. More

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Doubletree Oakbrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review
12 April 2012

Thank you for your wonderful comments and for returning to the DoubleTree Chicago Oak Brook time and time again. Your continued loyalty has humbled us and it was nice to hear that you are consistently pleased with the level of service. Please accept our sincerest thanks for your kind words and we look forward to greeting you again in the... More

CT
Top Contributor
50 reviews 50 reviews
Reviews in 26 cities Reviews in 26 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 28 March 2012

Goestaurant.od location and convenient to Restaurants. Also provided Shuttle service to local R More

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Doubletree Oakbrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review
4 April 2012

Thank you for choosing to stay at the DoubleTree Chicago Oak Brook. We’re very happy to learn that your stay was enjoyable and we can’t wait to welcome you back. Your review is truly appreciated. More

DeKalb, Illinois
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 27 March 2012

I stayed here one night while attending a conference. Incredibly, there were THREE conferences going on simultaneously, and there was no discernable attempt to keep these three meetings in separate areas of the facility. One of these conferences was some kind of "youth leadership" convention, and there were boisterous teenagers roaming the halls at all hours, laughing, singing, shouting, etc.... More

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Doubletree Oakbrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review
4 April 2012

Overall, it seems that your stay at the DoubleTree Chicago Oak Brook was comfortable, but we do regret if you were inconvenienced by a busy conference weekend. With our 30,000 square feet of banquet/meeting space, hosting several conferences at once is not unheard of, and we do our best to treat each one individually. We do wish that your experience... More

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Additional Information about Doubletree Hotel Chicago Oak Brook

  • Doubletree Oak Brook
  • Oak Brook Doubletree
Address: 1909 Spring Road, Oak Brook, IL 60523
Price range (per night):* 105 AUD - 241 AUD

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Doubletree Hotel Chicago Oak Brook
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