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Candlewood Suites O'Fallon

2.0 of 5
1332 Park Plaza Drive, O'Fallon, IL 62269
Hotel amenities
Ranked #4 of 12 hotels in O'Fallon
3.5 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    3
    4
    3
    2
    0
Date Rating
aeroman808
Southern Illinois
Senior Contributor
36 reviews
7 helpful votes
5 of 5 stars Reviewed 16 December 2011

Stayed here a couple times this past year, business and personal. Been impressed everytime. This is the only candlewood I have stayed in that has front desk service 24 hours a day. The cookies at the front desk are amazing at check in. The staff is great! They give free items for the candlewood cuboard to pc members. Free popcorn,... More

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Rachel D
Oak Brook, Illinois
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 28 October 2011

When checking in very late on a Friday night, I discovered they'd given me a room on the first floor. Normally when staying in a hotel, I request a room on the top floor so that no one is stomping around above me, so I asked if any top floor rooms were available. The night clerk's response was, "You don't... More

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bewee63
swanton, oh
Contributor
13 reviews
4 helpful votes
2 of 5 stars Reviewed 18 March 2011

Checked in really late on a Wednesday morning for a three day stay. I'm a male and I flipped up the toilet seat when we arrived and there was nastiness underneath the toilet seat. To be blunt, a previous guests diarrhea splatters underneath the toilet seat and on the rim. Ewwww! Fortunately, we always carry bubble spray with us and... More

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Adowlihng, Director of Sales at Candlewood Suites O'Fallon, responded to this review
14 April 2011

I would like to apologize for your disappointing stay with us last month. The cleanliness issue both you and your friends encountered is not something you expect when staying at a Candlewood Suites and is not typical of our hotel. We are addressing this issue to ensure that other guests and hopefully you will not experience this again. We would... More

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moviejunki
Lubbock, Texas
Contributor
11 reviews
3 helpful votes
4 of 5 stars Reviewed 21 October 2010

We are so happy to have discovered the Candlewood Suites chain on our roadtrip. On our trip we stayed at three different locations of this chain and each time had a very good experience. This was our favorite location we stayed at. Had there not been a hitch with internet connectivity we would have given it five stars across the... More

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steph7271
Bella Vista, Arkansas
2 reviews
5 of 5 stars Reviewed 9 October 2010

This place is outstanding! Yes the room was small but not too small. It has a full kitchen, complete with full size refridgerator, 2 burner stove, microwave & coffee maker. It had silverware and dishware with a dishwasher. It reminded me of our condo. When we first made the reservation, we didn't realize that they did not have a complimentary... More

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clvier1
Saint Peters, Missouri
Top Contributor
64 reviews
92 helpful votes
4 of 5 stars Reviewed 17 April 2010

Stayed here on a Friday night, Cards game that night, proms, you name it - the place was full. Checked in a little early, and called ahead, and they were kind enough to let me do that (don't know if being Priority member changed things or not). Short drive to Fairview Heights Metrolink station. When I checked in the tub... More

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Viking_Hus
Virginia Beach
Reviewer
4 reviews
8 helpful votes
3 of 5 stars Reviewed 10 August 2009

We were on the third floor and complained to no avail of rude guests above us stomping at all hours. Called the room myself and got the typical no problem. Just beware that the floors are thin and you are better served by staying on the 4th floor (the top floor). You will hear the trouncing if you are on... More

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Liz5566
St. Louis, Missouri
Reviewer
3 reviews
3 of 5 stars Reviewed 10 July 2008

My stay was pleasant, however it was expensive. When I entered my room, I don't think it was ready for guests. There were towels, hopefully clean, thrown on my bed. There were two noticeably dirty towels on the floor, no shower curtain, and my remote did not work. I was slightly dissappointed to find that there was no maid service,... More

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Josie
Stuttgart, Germany
2 reviews
5 helpful votes
4 of 5 stars Reviewed 19 March 2008

I felt this hotel was very centrally located to the town of Belleville, Shiloh, etc. The shopping malls are right down the road 5 mins. The hotel itself was very clean. You get cleaning service for your room once a week or more if you request it. The staff was VERY Friendly. I stayed in the room with a kitchenette.... More

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IRISHKNIGHT
Kansas City
2 reviews
5 of 5 stars Reviewed 2 March 2008

I have to say, this place was definitely home away from home! The rooms are large and the hotel is brand new. My kids and I accompanied my husband on a business trip to Shiloh. We got a special Government Rate. We couldn't have made a better choice! When my husband comes back, he will stay here again. Absolutely EVERYONE... More

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Candlewood Suites O'Fallon Also Known As

  • Candlewood O'fallon
  • O'fallon Candlewood Suites
  • O'fallon Candlewood
Address: 1332 Park Plaza Drive, O'Fallon, IL 62269

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