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Country Inns & Suites O'Fallon

2.5 of 5
116 Regency Park, O'Fallon, IL 62269
Hotel amenities
Country Inns & Suites O'Fallon
Ranked #6 of 11 hotels in O'Fallon
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42 reviews from our community

    Trip type
Traveller rating
    13
    14
    3
    4
    8
Date Rating
Effingham, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 29 April 2013

This was the first time we have stayed at a Country Inn and Suites and it was in my opinion an average hotel. The entrance was inviting and the staff was excellent. Everyone from the receptionist, to the maids, to the breakfast attendant was extremely welcoming and friendly.The rooms were clean and smelled fresh. The beds were comfortable. The kids... More

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Saint Paul, Minnesota
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 21 April 2013

We have stayed at Country Inn & Suites for so many years, every place we go, but this stay was not the best. We had problems with 2 stays (on the way to and way home from our destination), where they charged our CC for the room when we paid cash for it. The room had the actual wall jack... More

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CountryInnOfallon, General Manager at Country Inns & Suites O'Fallon, responded to this review
23 April 2013

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for Jaclyn Gross Jaclyn Gross General Manager More

Springfield, Illinois
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 12 April 2013

Has a good bed to price ratio. (ONLINE deal) Free breakfast is really better than a lot of diners & for the price. Super friendly staff. It's really quick to get there from St.Louis and really saves SO much money for a short,(15min.from the Arch)drive. Not perfectly brand new, but clean and decent for a family. Good water pressure in... More

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CountryInnOfallon, General Manager at Country Inns & Suites O'Fallon, responded to this review
19 April 2013

Dear Dealia420 Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our hotel. We look forward to your next stay. Jaclyn Gross More

Collinsville, Illinois
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 25 March 2013

Check Inn was exceptional. We were able to check in early but even if it hadn't been available we were allowed to use the breakfast room to get some work done while waiting to check in. Dena called about 10 minutes after we got to our room to make sure everything was fine and asked if we needed anything. Chris... More

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CountryInnOfallon, General Manager at Country Inns & Suites O'Fallon, responded to this review
27 March 2013

Dear Valued Guest, I am thrilled to see that you enjoyed your time at the hotel! I have shared your compliments with my staff and they were honored that you mentioned them by name. Thank you for giving me the opportunity to recognize them for a job well done! Since your stay with us we have gotten more pool towels... More

Franklin, Illinois, USA
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 14 December 2012

This was a smaller hotel than other Country Inn and Suites we have stayed in. It was still a good place to stay. Manager and breakfast staff were polite and friendly. Facilities were clean and pleasant. Would stay here again.

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Mount Vernon, Illinois
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 December 2012

I planned on staying at this hotel after a medical procedure. I wanted to stay in my room and relax. My stay was in July. The area was having a record heat wave. The air conditioning unit in my room was not working. I called the front desk to tell them about the problem. The manager was not sympathetic. She... More

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See 2 more reviews by Teresa B for O'Fallon
CountryInnOfallon, General Manager at Country Inns & Suites O'Fallon, responded to this review
8 December 2012

I am so sorry to hear your stay was so far from what you had anticipated. I truly hope we get the opportunity to welcome you back to the hotel and provide you with the comfort and service you deserve. Jaclyn Gross More

CHICAGO, ILLINOIS
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 28 November 2012

As a Gold member, I was welcomed with a room upgrade and a treat bag waiting for me in the room. The hotel is always reasonably priced, clean, and I believe all rooms feature a fridge and microwave. The area is not bad at all, surrounded by restaurants and malls. As a gold member, they even honored my late checkout... More

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CountryInnOfallon, General Manager at Country Inns & Suites O'Fallon, responded to this review
8 December 2012

Thank you for staying with us and for your review! I'm glad to hear that you received your upgrade, we appreciate the loyalty of our Club Carlson members and we hope that if you find yourself back in the O'Fallon area again that we will be your hotel of choice! Jaclyn Gross More

Cedar Rapids, Iowa
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 17 November 2012

I don't do 5 stars much. We travel a lot and this hotel was "really" amazing!! We used points so got the hotel room cheap to begin with ($49.00 a night) and not really expecting what we recieved. Their normal rate is $79.00-$89.00 a night which I would easily pay! It is more if you want a suite or a... More

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CountryInnOfallon, General Manager at Country Inns & Suites O'Fallon, responded to this review
8 December 2012

Thank you for the wonderful review. I am pleased you enjoyed your stay with us and I am looking forward to your return visit. Jaclyn More

2 reviews
5 of 5 stars Reviewed 8 November 2012 via mobile

The staff and rooms were awesome. Fit a family of 4 with a pack n play and had plenty of room for all of us! The gentleman that worked Labor Day weekend was awesome even when we called at 9pm to see if they had vacancy! Very accomodating.

Was this review helpful? Yes
CountryInnOfallon, General Manager at Country Inns & Suites O'Fallon, responded to this review
4 December 2012

I am thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites I thank you for your business and hope to see you again when your travels bring you back to the area! Jaclyn Gross More

Carbondale IL
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 November 2012

My husband and I stayed at this hotel for a quick overnight shopping trip. We booked this room thru priceline, and had no issues at all. The room was clean and the hotel smelled clean. There were also plenty of towels in the bathroom for just the two of us. We didn't use it, but the pool and hot tub... More

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CountryInnOfallon, General Manager at Country Inns & Suites O'Fallon, responded to this review
9 November 2012

I am pleased to hear you enjoyed your stay with us. Next time you are in town look to book our Shopping Package. It includes a room, $25 in coupon savings and 2000 additional Gold Points for Carlson members! St. Clair Square is Southern Illinois’ largest shopping mall so make sure you make a weekend trip out of it! Thanks... More

 
 
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Additional Information about Country Inns & Suites O'Fallon

Also Known As:
Howard Johnson O'fallon
O'fallon Howard Johnson
Address: 116 Regency Park, O'Fallon, IL 62269
Region: United States > Illinois > O'Fallon
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 11 hotels in O'Fallon
Price range (per night): $78 - $135
Hotel Class:2.5 star (2.5*)
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Country Inns & Suites O'Fallon
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