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Suburban Extended Stay

2.0 of 5
148 Regency Park, O'Fallon, IL 62269
Hotel amenities
Suburban Extended Stay
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10 traveller photos
Ranked #10 of 12 hotels in O'Fallon
3.0 of 5 stars 4 Reviews
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4 reviews from our community

    Trip type
Traveller rating
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Date Rating
Gurnee, Illinois
1 review
“Stinky room”
1 of 5 stars Reviewed 5 May 2012

Booked through hotwire.com and very disappointed that the best I got was spray for a stinky smoky room. Front desk not the best......have they ever heard of customer delight? Hotwire was no real value either. More

Was this review helpful? Yes
Monica Mahtani, General Manager at Suburban Extended Stay, responded to this review
11 May 2012

I sincerely apologize that you were not satisfied with your room type. We do everything we can to make sure every stay is as comfortable as possible. I appreciate you letting me know that you did not feel that you received good customer service and I have addressed that issue. Again, it is our goal to make every guests stay... More

Martinsville, Indiana
1 review
“Very Pleased”
4 of 5 stars Reviewed 26 March 2012

We were very please with our stay here. The rooms were clean and spacious and the beds were comfortable. We got a great price for the rooms that we had. We would stay there again. More

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Monica Mahtani, General Manager at Suburban Extended Stay, responded to this review
28 March 2012

We appreciate you choosing us and taking the time to share your experience about your stay. We are so happy to hear that you had a great stay and enjoyed our spacious rooms!! We hope to see you again in the near future More

West Chester, Ohio
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
“Outstanding - especially for the price!”
5 of 5 stars Reviewed 25 February 2012

Stayed here only one night, but would definitely consider here again if we are in the area. Booked through Hotwire and got an amazing rate. The room was almost like an apartment and everything was new. The king sized bed was especially comfortable. I was simply floored at how nice the room was. I have stayed in a lot of... More

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Monica Mahtani, Manager at Suburban Extended Stay, responded to this review
29 February 2012

Dear Guest, We appreciate you choosing us and taking the time to share your experience about your stay. We are so happy to hear that you had a great stay and enjoyed breakfast in your kitchenette!! We hope to see you again in the near future! Hotel Management More

Beavercreek, Ohio, United States
1 review
“Worst experience ever!!!”
1 of 5 stars Reviewed 8 February 2012

Left this hotel just hours after check in. Employees were rude and could care less about their guests. We first complained about having only three pillows for me, my wife and two daughters. We were told they didn't have anymore pillows. A couple hours later we ask if they could do anything about the people jumping and running across the... More

Was this review helpful? Yes
Monica Mahtani, Manager at Suburban Extended Stay, responded to this review
29 February 2012

Dear Guest, I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in... More

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Additional Information about Suburban Extended Stay

148 Regency Park, O'Fallon, IL 62269
Price range (per night):* 78 AUD - 97 AUD

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Suburban Extended Stay
148 Regency Park
O'Fallon, IL 62269
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