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Bloomington - Normal Marriott Hotel & Conference Center

3.5 of 5
201 Broadway Avenue, Normal, IL 61761
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Bloomington - Normal Marriott Hotel & Conference Center
Ranked #3 of 10 hotels in Normal
4.0 of 5 stars 72 Reviews
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72 reviews from our community

Traveller rating
    41
    17
    8
    4
    2
See reviews for
Families
19
 
Couples
8
 
Solo
9
 
Business
27
 
What travellers say
  • Amtrak station(4)
  • Very nice(3)
  • Friendly and helpful(3)
Date Rating
Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW

We thoroughly enjoyed our stay here. The rooms were fantastic! Comfy beds, flat screen TVs with HD cable, LED reading lights on the beds, and much more. The hotel is practically on the campus of Illinois State, so expect your typical college town restaurants, etc. We stayed during the summer when it seemed sparsely populated. I imagine it's much more... More

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Rockford, Illinois
Top Contributor
129 reviews 129 reviews
Reviews in 35 cities Reviews in 35 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

We're Marriott Gold members, so we've stayed in a lot of Marriott properties. This one, being newer, has less abuse, many of the best of Marriott's business thoughts and well thought out rooms. I'd stay here again in a heartbeat. My quibbles: - the bed was a little too firm for us - the laptop table was a little too... More

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See 2 more reviews by SalfromIL for Normal
Madison, WI
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 21 May 2012

This hotel has very nice facilities and a is located in a very convenient location. You can walk to numerous restaurants, bars and coffee shops. The front desk staff, however, turned what could have been a great Illinois Fusion Soccer Tournament stay in to a downer. Our teams' group reservation was placed by a Marriott Platinum member. Our reservation was... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 20 May 2012

From all the options in Bloomington-Normal the Marriott Hotel & Conference center is a winner! The location of the hotel is convenient, close to restaurants and bars in either walking distance or driving distance. The front desk staff is very helpful and friendly, they always go out of their way to help you out with various needs. The selection of... More

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Redford, Michigan, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 May 2012

I have stayed in Marriott Hotels for 140 nights in the last 9 months. The Marriott Hotel and Conference Center is by far the #1 hotel on my list. I have been treated really well and the staff has gone out of their way to accommodate my needs. Fily Vilasanta, the Assistant Manager, greeted me by name and with a... More

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Duluth,Georgia USA
1 review
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 May 2012

I've been traveling to this property since Sept 2011, and staying 4 to 5 nights a week. From my first week, the staff greeted me with warm smiles and kind words. The Front desk staff is always accommodating to room and amenities requirements. The Concierge staff (Stephanie and Holly) goes out their way to make you feel at home. Even... More

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Jeff Pritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review
21 May 2012

Thank you so much for the kind words - it is not easy to make such an impression on someone that travels as much as you do. We are very proud of our concierge and restaurant teams here. I truly appreciate that you took the time to let us know - thank you. Jeff Pritts General Manager More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

I have stayed at the Marriott Hotel in the Bloomington Normal area many times. Some trips have been short and some have been long. Each time, the entire staff has provided superior customer service. They were always accommodating and was always willing to go the extra mile to ensure that my stay was enjoyable. The restaurant provides great service and... More

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See 5 more reviews by B M for Normal
Holly Springs, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

I have stayed in 5 different hotels in Bloomington and this property is by far the best. Being a platinum member of Marriott, I do get access to the concierge lounge which is staffed by 2 of the friendliest members in Stephanie (Evenings) and Holly (Mornings). The staff goes out of their way to learn your name and to remember... More

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Jeff Pritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review
17 May 2012

Thank you for your kind words - our concierge staff is currently rated #1 out of all Marriott's in the country for service and food quality by our guest. We take great pride in our service here and it is always reassuring to hear from road warriors like yourself that stay in hotels frequently. Your experiences in the other hotels... More

Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 30 April 2012

It was clean. The strangest arrangement for a hotel room. No clock. Toilet in the same area as shower/sink. TV had unwatchable color. Light for joke coffee maker didn't work, so it was in the dark. They did have two reading lights for each bed, a big plus. Phone inconvenient to desk. Internet was annoying to connect, and if we... More

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Jeff Pritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review
21 May 2012

Thank you for taking the time to contact us regarding the concerns with your stay. I have shared your concerns with the appropriate departments for their follow up. It is with comments like yours that we are able to continually get better. Thank you for the wonderful comments on the conference meals. Sincerely, Jeff Pritts General Manager More

Normal, IL
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

First, I'll need to say I'm a local. My wife and I met some friends at the bar for after dinner drinks. After asking for a wine list, my first, second, AND third choice was not available. My forth choice was a $10 glass merlot. $10 friggin dollars for a glass of wine in Normal? YOU ARE NOT CHICAGO!!! When... More

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Jeff Pritts, General Manager at Bloomington - Normal Marriott Hotel & Conference Center, responded to this review
17 May 2012

I'm disappointed that you did not have a nice time in our lounge. We have lots of locals that do enjoy coming down in one of the few upscale lounges that are available in Bloomington Normal. Our wine prices vary from $6 to $12 a glass depending on the quality of the wine. Our prices our very comparable to the... More

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Additional Information about Bloomington - Normal Marriott Hotel & Conference Center

201 Broadway Avenue, Normal, IL 61761
Price range (per night):* 131 AUD - 286 AUD

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Bloomington - Normal Marriott Hotel & Conference Center
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