This past weekend i was there for my niece graduation at carborndale il. we rented rooms. the first floor suite was clean and it smelled good. the second floor however is a dfiffernt story. the room was not clean there was hair all in the sink. the bathtub was dirty looking. the 2nd floor and room stink really really bad.... More

On our way to Nashville we happened upon the sign for Harrah's Casino. Since we were planning to stop for the night soon, we decided to check out the area. We were able to stay at the Baymont Inn Metropolis for the same price as the hotel attached to the casino (just had to ask if they would match the... More

When we checked in there was food on the floor and chair seats. Chair arms were very sticky and remote was smeared with something brown (chocolate, I hope). At least the sheets and towels appeared clean. I left a long note for management at the front desk the following morning but, upon checkout 2 days later, none of the items... More

Had a issue when after checking in with manager but after calling main office things got better. They upgraded us for the inconvenience it was about spiders in room The housekeepers where very friendly and cleaned very well . Stayed there for 2 months hope I received my rewards points. A couple of staff members weren't as friendly or didn't... More