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Westin Lombard Yorktown Center

4.0 of 5
70 Yorktown Shopping Center, Lombard, IL 60148
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Westin Lombard Yorktown Center
Ranked #1 of 10 hotels in Lombard
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246 reviews from our community

Traveller rating
    108
    82
    29
    17
    10
See reviews for
Families
47
 
Couples
50
 
Solo
25
 
Business
110
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ann Arbor, Michigan
Top Contributor
50 reviews 50 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

Checked in late and was put off by the front desk clerk who was more interested in the phone. Lobby is sparse and the valets were on the internet looking at sunglasses in the morning. Coffee from the restaurant was cold. Just bad timing and a bad stay. Can not say this is the norm but will choose Oakbrook proper... More

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Minneapolis, Minnesota
Top Contributor
73 reviews 73 reviews
71 hotel reviews
Reviews in 55 cities Reviews in 55 cities
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed 14 May 2013

Pros: - Service was fast and friendly - Free shuttle within a short distance - the shuttle driver also arranged a taxi for us later in the day! - In the same lot as Target, which is convenient - Comfortable beds and rooms, which is expected of a Westin - We had dinner at Harey Caray's in the hotel, which... More

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WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review
22 May 2013

I appreciate the time you took out of your busy schedule to post your observations. I delighted to know our staff and hotel met your expectations. As you mentioned, the hotel offers complimentary shuttle service to our guests. Service is available within a 5 mile radius of the hotel to the many restaurants, shops and businesses in the area. We... More

Ann Arbor, Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 10 May 2013

The Westin Lombard is in a fantastic location, has great large clean rooms. Service is very friendly and willing to please. Some have mentioned that they find the Yorktown Mall lacking - this mall is a great easy in/out mall and is surrounds by TONS of great restaurants (around the mall and up and down Butterfield Rd). The larger, higher... More

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WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review
13 May 2013

Dear CruisinChris1, Thank you for your insight regarding our hotel, area malls and businesses. As you noted, we do have many great options for shopping and dining in the surrounding area. To enhance our guest’s outings, the hotel has complimentary shuttle service which offers easy access to the businesses in the area; service is available within 5 miles of our... More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 May 2013

I stayed here while i was taking a course around the corner. The hotel is lovely. I love the Westin workout clothes and shoes they provide. This saved a lot of room in my suitcase. The mall right outside is kinda lacking but their is a huge Target across the parking lot - with a Starbucks. There is also a... More

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WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review
10 May 2013

Thank you for the insightful review. I'm delighted the Westin Lombard and its amenities were to your satisfaction and overall enjoyed your visit with us. I see you enjoy working out and coffee – I am pleased both needs were fulfilled. I hope to welcome you back soon. Be well, Mike Feigenbaum General Manager More

Kansas City, Missouri
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 May 2013

We stayed for a quick in and out visit to Chicago and the Shedd Aquarium. The location for such a trip is perfect. If you wanted to ride the Metra, it is close or you can get right on the Interstate and stop at the L station Blue Line at Forest Park or drive into downtown, whatever floats your boat.... More

Was this review helpful? Yes 1
Concord, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 May 2013

I stayed at the Westin for 2 nights last week on a business trip (women's convention) and was absolutely impressed with everything. Great rooms, super comfortable beds/pillows, wonderful conference space and friendly staff -- excellent. The best part was that even after checking out and having left some articles of clothing in my hotel room, the housekeeping manager (John) was... More

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Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 26 April 2013

We stayed in the executive suite for a convention. While the room was very large and modern, quite a few of the little things were overlooked. For starters there was no way to turn off the hallway light so the person sleeping on the pullout couch had to have a closet door open to try to block out the light.... More

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WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review
29 April 2013

Dear OmahaGal52, Thank you for taking the time to post your observations. We prefer you have a relaxing stay and not worry about things. Alerting a member of our staff about any concerns you may have during your visit with us or checkout is highly suggested. Your comments have been forwarded to the proper department head for review and continual... More

Kingsport
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 April 2013

We love this hotel for multiple reasons. First, it is still new relatively speaking. It has all of the amenities you are looking for. It is right next to Yorktown and only 10 minutes (if that) from Oak Brook Mall if you want to shop. There are multiple restaurants nearby at Yorktown or Oak Brook. It is only about 1/2... More

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WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review
1 May 2013

Thanks for the positive review. We are ideally located close to great retail areas making us perfect for shopping and dining (what could be better). If guests are interested in taking the train downtown, our hotel shuttle is available for complimentary service to and from the two stations in the area. We hope to welcome you back soon. Be Well... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 April 2013 via mobile

The reason for us going to this hotel was for a convention that was taking place there. The hotel is quite a distance from downtown Chicago, we had to take a shuttle to the train station and then a 45 minute train ride, so it can take about an hour to get there. Now for the hotel itself, it's big,... More

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WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review
16 April 2013

Thank you for your positive observations of our property, staff and for sharing your insight to future guests. As you mentioned, while we are a little bit away from Chicago, we do offer complimentary shuttle service to and from the two Metra stations in the area. Shuttle service runs within 5 miles of the hotel; this gives our guests the... More

NH
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 8 April 2013

We just stayed here for a family party. +'s and -'s: +'s: amazing bed; large suite for the family at a great rate; olympic size, heated pool; fantastic in-house restaurant; close to every store you could imagine -'s: maid did not clean room well; club room breakfast was very basic compared to the Hilton; no jumper cables in-house to start... More

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WLYC, General Manager at Westin Lombard Yorktown Center, responded to this review
9 April 2013

Dear MichaelD, We always appreciate when our guests take the time to share their observations with us so we can continue to improve our service were needed. I am pleased you enjoyed your suite, the Heavenly Bed, pool and local area shopping. I hope to welcome you back soon. Be Well Mike Feigenbaum More

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Additional Information about Westin Lombard Yorktown Center

Also Known As:
Westin Lombard Yorktown Hotel
Westin Lombard Yorktown Hotel Lombard
Westin Lombard
Lombard Westin
Address: 70 Yorktown Shopping Center, Lombard, IL 60148
Phone Number:
Region: United States > Illinois > DuPage County > Lombard
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Lombard
#2 Business Hotels in Lombard
#2 Family Hotels in Lombard
Price range (per night): 145 AUD - 340 AUD
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Lombard Yorktown Center is located near O'Hare Airport in the heart of the Lombard/Oak Brook business and shopping corridor, we blend style with the convenience of a full-service hotel. ... more   less 
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