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Comfort Inn & Suites

2.0 of 5
1555 E. Fabyan Pkwy., Geneva, IL 60134
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Comfort Inn & Suites
Ranked #2 of 3 hotels in Geneva
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43 reviews from our community

    Trip type
Traveller rating
    17
    16
    6
    1
    3
Date Rating
Toledo, Ohio, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 30 April 2013

We stayed here for a shopping weekend with friends. It is close to a variety of shopping areas. The rooms & hotel were clean and comfortable. But the best part is the friendly, helpful staff. The young lady overseeing the breakfast area provided us with a coupon to get discounts at the Outlet Mall in Aurora. Friendly and nice. .... More

Was this review helpful? Yes
comfortinngeneva, General Manager at Comfort Inn & Suites, responded to this review
1 May 2013

Dear Ohio Traveler, Thank You so much for your positive comments regarding the staff. I will definitely let Maria, our breakfast Host know you appreciated her hospitality. Hopefully you found some great deals at the Aurora Outlet Mall! Hope to see you again! Eric Lightner General Manager More

Cedar Rapids, Iowa
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 28 April 2013

The staff could not be friendlier or more helpful. Cesar even loaned me HIS phone charger when I found I'd left mine at home. The location is great, the rooms are clean and well appointed, the shower was good. I'd definitely return.

Was this review helpful? Yes 1
comfortinngeneva, General Manager at Comfort Inn & Suites, responded to this review
29 April 2013

Dear Doc21144, Thank You so much for the kind works. I am happy to hear Cesar was able to assit with a charger. I will be sure to pass the thanks along to him! We hope to see you again soon!! Eric Lightner General Manager More

Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 March 2013 via mobile

We stay with these folks approx 20+ nights per year. Great place, great servive, and great rate. The staff makes us feel like family. None better! We recommend this hotel to all our friends. Will be there 10 to 12 nights over tje next 3 montjs, reservations in place. Please join us, this is a great place!

Was this review helpful? Yes 1
ComfortInnGenevaIL, General Manager at Comfort Inn & Suites, responded to this review
20 March 2013

Thank You so much for making us your choice for lodging! We realize you have a lot of choices and appreciate your continued patronage. We appreciate your positive comments regarding our award winning staff and service. We look forward to seeing you again in the near future!! Eric Lightner General Manager More

Batavia, IL
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 March 2013

We live locally but I have used this location twice in the past year---one for a Girlscout overnight with 10 girls, and most recently as a pool party location for my son's birthday. The staff is wonderful. Very helpful and accomodating. Great value for the price.

Was this review helpful? Yes 1
ComfortInnGenevaIL, General Manager at Comfort Inn & Suites, responded to this review
6 March 2013

Dear Laura M, Thank you for your continued patronage of our hotel. I will be sure to pass along your great comments to our staff memebers. We hope to see you again in the future!! Thank You Eric Lightner General Manager More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 February 2013 via mobile

I'm a business traveler who stayed several times before I realized my things were being stolen from my room while I was at work! Even my SONICARE toothbrush and shampoos/soaps from the shower!! The last straw was being charged for a "smoke" smell when I do NOT even smoke. Because I stayed frequently the last time I was there I... More

Was this review helpful? Yes 1
ComfortInnGenevaIL, General Manager at Comfort Inn & Suites, responded to this review
6 March 2013

Thank you for taking the time to write a response regarding your stay. I apologize you feel you were ripped off by housekeeping. Upon furthur research, it was determined that housekeeping did not enter your room during your stay due a privacy sign on your door. When it was taken off, we did find evidence that the room had been... More

North Brunswick, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 February 2013

Very clean, comfortable, pleasant. The staff is always very friendly. The recent addition of some hot dishes (eggs, sometimes meat, other items) to the breakfast menu makes breakfast a good meal here. I stay here because it is close to Fermilab, so I can't comment if the location is good for other attractions.

Was this review helpful? Yes 1
ComfortInnGenevaIL, General Manager at Comfort Inn & Suites, responded to this review
18 February 2013

Dear Ron R., Thank you for the kind words regaring our hotel. I am glad you enjoyed the hot additions to our breakfast menu. Hope to see you again soon! Eric Lightner General Manager More

Chicago, Illinois
Top Contributor
80 reviews 80 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 10 February 2013

We stay here upon occasion for business and never regret the choice. The front desk staff is always accommodating and friendly, and on our last stay, upgraded us to a king suite. Our most recent stay in the king suite found a comfortably sized living room with an older TV (I didn't realize such old TVs were still around, but... More

Was this review helpful? Yes 1
ComfortInnGenevaIL, General Manager at Comfort Inn & Suites, responded to this review
11 February 2013

Dear badger2773, Thank You very much for your comments regarding your stay. We realize you have many choice and appreciate that you choose us for your business lodging needs. We are in the process of upgrading our televisions throughout the hotel. I am happy to hear that you were pleased withg our variety of breakfast items that we offer. Thanks... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 9 February 2013

Clean and spacious rooms, nice and comfortable structure. I would just suggest to the room service people to fold up guests' pyjamas when they make up the rooms, as it's not very nice to find them piled up on the bedside table.

Was this review helpful? Yes
ComfortInnGenevaIL, General Manager at Comfort Inn & Suites, responded to this review
11 February 2013

Dear Marco C, Thank you for your comments regarding your spacious room. I do apologize that you found your pajamas next to bed. I will be sure to follow up with housekeeping to ensure that this does not occur in the future. Thanks again and we hope to see you again soon! Eric Lightner General Manager More

Appleton, Wisconsin
1 review
5 of 5 stars Reviewed 6 February 2013

Friendly and very accommodating staff. Left my travel coffee mug in my room and they put it aside for me (without me asking) to give to me during my next stay. Well maintained and superb service from all the employees. The value is well worth the price. Very comfortable -- I'll return again and again.

Was this review helpful? Yes
ComfortInnGenevaIL, General Manager at Comfort Inn & Suites, responded to this review
11 February 2013

Dear Jim Y, Thank You so much for your comments regarding our staff. I will be sure to pass them along. I am happy to hear that you got your coffee traverl mug back. I can appreciate how inportant that is!. Thanks again and we look forward to seeing you again soon! Eric Lightner General Manager More

Geneva, Illinois, USA
1 review
5 of 5 stars Reviewed 1 February 2013

We recently stayed over on a Saturday and really enjoyed the room size, how comfortable the beds were and the indoor pool. We had our 2 kids with us who were both loved swimming in the middle of the cold winter. The staff was friendly and everything was clean. We would definitely return.

Was this review helpful? Yes
ComfortInnGenevaIL, General Manager at Comfort Inn & Suites, responded to this review
4 February 2013

Dear Cathy K., Thank you so much for your positive feedback. I am so glad you and your family enjoyed your experience while staying here. Please be on the lookout for various special we run during this year for a return visit! Hope to see you again soon! Eric Lightner General Manager More

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Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Inn Geneva
Geneva Comfort Inn
Address: 1555 E. Fabyan Pkwy., Geneva, IL 60134
Phone Number:
Region: United States > Illinois > Geneva
Amenities:
Fitness Centre Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Geneva
Price range (per night): 100 AUD - 142 AUD
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Located three miles from the restaurants, spas, and boutiques in Geneva’s historic downtown district, the Comfort Inn and Suites boasts a variety of architectural features and amenities. A grand staircase leads up from the lobby, where a fireplace crackles in the winter months. For recreation, an indoor heated pool shimmers in the sunlight streaking through the large windows, whereas lounge chairs and shaded café tables furnish an outdoor patio. Each guest room pairs traditional dark-wood furnishings with autumnal hues of green, red, and scarecrow-hair gold. Every morning, guests can head downstairs for a complimentary continental breakfast featuring eggs, hot Belgian waffles, and freshly baked newspapers ... more   less 
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Comfort Inn & Suites
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