While on a cross country drive from AZ to MI, we checked Trip Advisor for hotel info in Effingham, Illinois. We selected the Holiday Inn Express, even though there were OLD (that should have been our first clue) reviews. Several reviews were negative, but they talked about remodeling, and we thought we might have a chance as this was almost... More

Our ladies' group stayed here for the second year. They were remodeling, and had been since the first of the year when our men's group stayed there. One of our rooms didn't have ANY heat and they would only accomodate the girls in that room if they paid more for a room upgrade. They same room had an inoperative hair... More

I stayed here twice on my trip out east and my way back home. The hotel was going through some remodeling and some rooms were out of order. the first room I stayed in didn't have the wall arround the new window finished but both rooms I stayed in were clean, and presentable. The hotel has 4 floors and has... More

As usual, the woman at the front desk was rude upon check in. She was not accomodating, and had a survly attitude. My room had duct tape in the shower and smelled bad. This is the third or fourth time I have stayed here for business and it has disappointed every time. The front desk woman is really a mess.... More

this hotel is so safe great area if you are traveling solo go here the hotel staff so nice make you feel so welcome we stay here maybe four times a year and love it the food is great the serivce and happy faces make you feel welcome i wont stay anywhere else this is the best hotel in the... More

Old dark rooms with hard as rock beds. Rude front desk receptionist(s) And over priced rooms =never again for this family!!! There are several hotels to choose from in Effingham pass this one by!!! Happy Trails More

Our stay was in the middle of a snow storm. Heat went out in our room. They didn't fix heat nor did they reimburse us anything in the cost of our room for not having heat in it. People at front desk were very unprofessional and not friendly at all. Would never stay here again or never recommend it to... More

Let me start by saying about half the hotel looked like it was being remodeled, so perhaps when it is completed it will be better. My husband has platinum status with Holiday Inn so we are suppose to always get an automatic upgade. That didn't happen because no upgraded rooms were available. Not a huge deal as I really just... More

AC unit would not turn on. I called the front desk and spoke with a woman who was unhelpful and unknowledgeable about how the system should work. After she continued to argue about it with me, I finally gave up as it was 10 PM. She clearly had no intentions to make things right. So much for hospitality. I got... More