We stayed two nights because we were in town visiting my family. We have stayed there several times and we are always satisfied with our stay. We got a room with a king bed and it was very comfortable. My only gripe was that it didn't have enough blankets which is just personal preference. It had two sheets and a...
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I stayed in a King room on the second floor. The interior is extremely outdated. The bed was uncomfortable. The bedding was not the big puffy comforters that other hotels spoil you with. It was thin and uncomfortable. The television was an old style CRT type, not a flat screen. I asked for a late check out (noon) and was...
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Dear Justin W,
I would like to thank you for your recent stay with us in Danville. I would like to apologize for the inconvenience you had experienced during your stay. Please accept my sincere apologies for the troubles that you experienced during your stay.
Please be assured I have personally spoken with the front desk staff regarding your stay...
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We stayed here on our trip back from north carolina and it was a very pleasant experience. It was really close to a bunch of restaurants and not far from the highway. The rooms had excellent beds and updated decor. The staff was very friendly and helpful when we needed them. The breakfast was very delicious too. We would stay...
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Dear Shischkabob,
My staff and I would like to thank you for your kind words. We are humbled by your comments and I am glad you enjoyed your stay with us. We hope to see you again in the near future. If my staff or I can be of any assistance, do not hesitate to contact us. We enjoyed having...
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Dori is a doll! She has got to the the nicest person I've ever met working at any hotel, and my work takes me all over the country, so I've met a lot of hotel staff. I've stayed in 4-5 diamond hotels and 4-5 stars and this Best Western is just fine. Hubby and our Son stayed here in 2010...
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Dear Mr. & Mrs. Irby,
I would like to thank you for your kind words. I have passed on your comments to our staff and they are humbled by them.
I am sorry for the inconvenience you had experienced with certain parts of the hotel and guest rooms. I would like to assure you we have replaced the HVAC unit...
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We had the pleasure of staying at this hotel last month. The staff was extremely friendly, room was very clean. Can't say enough nice things about the staff - service was absolutely above and beyond excellence. Would definately stay there again.
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Dear Istate,
I would like to thank you for your kind remarks. My staff and I are humbled by your comments and we greatly appreciate your kind words. I am glad you enjoyed your stay with us and we hope to see you in the near future. If I or my staff can be of any assistance, do not hesitate...
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We spent Wednesday and Thursday nights at this motel. The desk attendants were very personable and pleasant, and quite helpful. Check-in and out were a breeze. There were fresh home made cupcakes at no charge at the desk, and USA Today papers were also available free. The carpet appeared fairly new and was in excellent condition throughout the facility. The...
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Dear Illinokie,
I would like to thank you for your recent stay with us.
Thank you so much for your kind words, my staff and I are humbled about your comments. We strive to make every stay away from home a comfortable and pleasant one. If I can be of any assistance, do not hesitate to contact me.
Thank you...
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I spent two nights at the Best Western and it was a great hotel and a great value. I had a room with 2 queen beds. I had requested to not be near an elevator or stairs and my room was not near either of those but it was a bit too close to an ice machine and an entrance...
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Dear azsunshine2u,
I would like to thank you for your recent stay with us.
Thank you so much for your kind words, my staff and I are humbled about your comments. We strive to make every stay away from home a comfortable and pleasant one. I'm sorry for the inconvenience with the breakfast. I have spoken with my staff regarding...
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Visited Danville under sad conditions as wife's brother had passed away. However, the stay at the Riverside Inn was the one bright spot of the trip. Wife and I both slept exceptionally well as the bedding appeared to be new. Room had older fixtures and TV but they were comfortable and very clean. Staff was very nice and efficient.
Management...
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Dear Duffytoo,
I would like to thank you for your recent stay with us.
Thank you so much for your kind words, my staff and I are humbled about your comments. We strive to make every stay away from home a comfortable and pleasant one. I'm sorry for the circumstances you had visited us, we would love to have you...
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i stay here 4 a night and compare to other hotel in danville ve no complaint about it. the desk clerk was nice and while i dont understand why they will not take money it was no problem
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Dear vetmanbloomingtonII,
I would like to thank you for your recent stay with us.
Thank you so much for your kind words, my staff and I are humbled about your comments. We strive to make every stay away from home a comfortable and pleasant one. My staff and I are always looking for new ways to improve guest experience and...
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Were staying for a wedding, there had been a 'block' of rooms reserved. Upon arrival was told the reservations were 'messed up' later found out from the brides' mother, they had lost the whole reservation. We were told we could not have the King Smoking room we had reserved. The manager was a total jerk, told me he was taking...
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Dear Valued Customer,
I would like to thank you for your stay. I would like to apologize for the inconvenience that had occurred during your stay.
Please be assured that I have spoken personally with all departments and expressed the importance of professionalism and guest satisfaction. People have been held accountable and proper actions have been taken. I want to...
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23 Reviews
22 Reviews
17 Reviews
