BEST WESTERN Chicagoland - Countryside (IL): See 49 Hotel Reviews and 14 Photos

Also Known As:: Best Western Chicagoland - Countryside Hotel Countryside; Best Western Chicagoland - Countryside Hotel; Best Western Countryside; Countryside Best Western

Address: 6251 Joliet Road, Countryside, IL 60525 (Formerly Hampton Inn Chicago Countryside)

Phone Number:

Region: United States > Illinois > Countryside

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

Ranked #1 of 2 hotels in Countryside

Price range (per night): $88 - $169

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: The Best Western Chicagoland-Countryside is conveniently located near I-55 and LaGrange-putting you in easy access to all that the Greater Chicago Region has to offer. All rooms include a full hot breakfast each morning and free high speed wireless internet. All rooms feature refrigerators and microwaves! ... more less

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drhowarddrfine

St. Louis, Missouri

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 5 cities

6 helpful votes

“Irritating place for years”

Reviewed 7 May 2013

I've been here before! When it was a Hampton Inn many years ago. My wife made these reservations so I didn't know it was the same place till we were driving down the road and pulled up to the hotel. I didn't care for it then and I don't care for it now. It's usable but there are too many... More

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Thank your for taking the time to share your review of our hotel. I apologize that we did not meet your expectations. As of last month, the hotel is under new ownership and we've made upgrading the internet and key card system our top priorities. I hope you'll give us another chance the next time you're in the area! More

A TripAdvisor Member

“Visiting Family”

Reviewed 1 May 2013

Review collected in partnership with Best Western

eraumon

Portland, Oregon

Contributor

11 reviews

Reviews in 7 cities

5 helpful votes

“A very good best western.”

Reviewed 23 April 2013

The hotel has been updated everywhere except the elevator and the wifi. nothing wrong with the elevator, it works fine, just not been updated. The wifi on the other hand is an issue that the staff say will be upgraded soon, but who knows when really. It didn't work well in my room on the 4th floor but is fine... More

Thank you for your review! I'm glad to hear that you found our hotel to be comfortable and well-maintained. We know the internet is an issue. We're expecting to have the upgrades completed in the next few weeks! Thank you for your patience and we hope to see you during your next trip to the area! More

honeyeyes27

Reviewer

4 reviews

Reviews in 3 cities

1 helpful vote

“Very clean Hotel”

Reviewed 15 April 2013 via mobile

Recently stayed in this hotel, check in wasn't very good, was a very late arrival and waited over min in the lobby without anybody around! If I may suggest having a little bell or a away sign would be helpful if staff is away from the desk. Was afraid t wasnt a 24hr front desk! Finally when the desk clerk... More

Thank you for your review, I apologize for this issues you encountered for your stay. I can assure you that our front desk is staffed 24 hours a day, seven days a week, 365 days a year. I'll be sure to follow up with our staff to make sure similar issues don't arise in the future. You'll also be happy... More

G S

Chicago, Illinois

1 review

“Superior Staff”

Reviewed 14 April 2013

An organization is only as good as the people it hires and supports and this Best Western Hotel hit the jackpot with Jason, Jay, Jesse, Joshua, and Tracey who daily seek to go above and beyond the call of duty to ensure that your guest experience and service is a good one indeed. In addition to a superior staff of... More

Thank you so much for your review! Our staff will be happy to hear that we've exceeded your expectations while you were here. We look forward to seeing you during your next trip to the area. Have a great week! More

hearts17

Carmel, Indiana

Senior Contributor

42 reviews

23 hotel reviews

Reviews in 27 cities

131 helpful votes

“Stayed here before Midway flight”

Reviewed 9 April 2013

Some of the hotels very near Midway airport seem overpriced, so we chose to stay a little farther away. The room was large, clean and in great condition. We slept well. I do not remember hearing any other guests. At 5:30 a.m., it took us 20-25 minutes to drive to Midway. We were too early for the breakfast, but were... More

Was this review helpful? Yes 1

Thank you for your review! I'm happy to hear that you enjoyed your stay. We look forward to seeing you during your next trip to the area. Have a great day! More

notmyfavorite

Nashville, Tennessee, Usa

“Just an average experience”

The Best Western in the Chicago area was just an average hotel. We had a very rude experience with the front desk staff when we asked for extra coffee in our room. Since the rooms can be smoking or non-smoking the last night of our stay we had smoke from the room below us creeping in through the vents which... More

Thank you for your review! I'm sorry to hear that we did not surpass your expectations. I'll make sure to follow up with our staff so we can ensure that they're providing only the best service to all of our guests at all time. Next time you're in town, we'll be sure to get you as far away from the... More

NAVARO-USA

CHICAGO IL

Reviews in 6 cities

8 helpful votes

“Two "perfect" nights”

Reviewed 7 April 2013

I stayed at Best Western Chicagoland for two night (April2 and 3) for business I had in Chicago west suburbs. This hotel was above my expectation, convenient, clean with excellent customer service. it is close to Midway airport an the price was very affordable. I will definitely go back again to this hotel on my next trip to Chicago and... More

Thank you so much for your review! We appreciate the feedback. We're happy to have been able to exceed your expectations and we look forward to seeing you again during your next trip to our area. More

SaraL725

Decatur, Illinois

“when can we go back”

Reviewed 3 April 2013

the rooms and hotel were very clean and the staff was very helpful and friendly and the free breakfast was awesome. we will definitely be staying here again. I stayed at a hilton that wasnt this comfortable

Thank you so much for your review! We appreciate your kind words about our hotel and staff. We hope to see you again during your next trip to Countryside! More

Richard R

Bartonville, Illinois, Usa

“Mostly satisfied”

Reviewed 27 March 2013

Considering we were only there for about 7 or 8 hours before we had to catch a early morning flight . I was very happy with our stay. Nice rooms. Friendly front desk staff. Nice breakfast, but I would have like to seen a waffle maker. The free parking was great. The only problem was the free airport shuttle only... More

Thank you for your review! I'm glad to hear that you enjoyed your stay at the Best Western Countryside. I apologize for the confusion with shuttle times. We're working on a more streamlined schedule to prevent issues like this from arising in the future. We hope to see you again during your next visit to the Chicago/Countryside area. More

1-10 of 49 reviews

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BEST WESTERN Chicagoland - Countryside Hotel

BEST WESTERN Chicagoland - Countryside

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