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All 165 Chicago hotels

Hotel Indigo Chicago Downtown Gold Coast

3.5 of 5
1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel) (Gold Coast)
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Hotel Indigo Chicago Downtown Gold Coast
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Ranked #65 of 165 hotels in Chicago
Most recent review
5 of 5 stars Reviewed 12 June 2013
Kimberly574 Elkhart, Indiana, United States
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514 reviews from our community

Traveller rating
    228
    180
    61
    28
    17
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Families
87
 
Couples
154
 
Solo
56
 
Business
101
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Elkhart, Indiana, United States
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

The customer service from the gentleman who took our bags to the gentleman who checked us in. The hotel atmosphere is colorful! Rooms are comfortable and quiet. Bed was very comfortable. The only thing that we would change was the TV's. They are old and the remote did not work well

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See 6 more reviews by Kimberly574 for Chicago
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

This is a funny little hotel in the Gold Coast. Funny because the decor is not what you would expect from an urban hotel. It comes down to a matter of personal preference; some will love the bright, beachy theme, others will be disappointed if they are looking for a darker, glamorous, city style. The location cannot be beat! Get... More

Was this review helpful? Yes 1
Oak Lawn, Illinois, United States
2 reviews
5 of 5 stars Reviewed 8 June 2013

this hotel was really nice. just wish they had a free breakfast & pool. the staff was out of this world nice! thanks to all the staff, especially chris, who helped us get around town and had answers. you all were wonderful.

Was this review helpful? Yes
Champaign-Urbana, Illinois
1 review
5 of 5 stars Reviewed 6 June 2013

The hotel was very nice and the staff were helpful and friendly. I was especially impressed with Tom, who was immensly helpful, kind and compassionate. He helped me with a difficult problem for which I am extremely grateful. He went over and beyond to help me resolve it and that's not always common in such a big city and busy... More

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Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review
9 June 2013

We agree, Tom is a great asset to our hotel!! Thank you for sharing your wonderful comments!! On behalf of the entire Hotel Indigo Chicago Downtown Gold Coast Team, we thank you for choosing our hotel, for the recommendation and look forward to your return visit!! All the best, Destini General Manager More

Lake Lure, North Carolina
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 5 June 2013

Very nice hotel in a great location. We arrived and had no issues checking in. We were granted our request of a king room on an upper level floor (requested hoping for a nice view - however, our view was of a fire escape - which is understandable given the layout of the building). The decor was bright and room... More

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See 6 more reviews by luvfootballcp for Chicago
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review
9 June 2013

Thank you for your wonderful review!! We sincerely apologize for the minor issues you experienced during your stay but thank you for bringing these concerns to our attention and for giving us the opportunity to correct them! We look forward to your return visit and hope you'll check out some of our other Hotel Indigo locations! We're confident Hotel Indigo... More

Lockport, New York
1 review
5 of 5 stars Reviewed 1 June 2013

This stylish hotel is in one of the best and safest areas of Chicago. You can literally walk out the door and be within a mile of great restaurants, marvelous shopping and the beautiful beach on Lake Michigan. The staff was extremely helpful in any request my husband and I had especially the manager, Alma. She went out of her... More

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Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review
9 June 2013

We'll make sure to recognize Alma for her role in your wonderful Hotel Indigo guest experience! Thank you for sharing your comments! We agree, we could not hope for a better location, on a quiet, residential street just minutes from anything your heart could desire! Please come back and see us again soon! All the best, Destini General Manager More

Kent, Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 29 May 2013

This hotel is a little gem tucked in the heart of downtown Chicago. From what I learned it was the second Hotel Indigo in the chain. You can see that it is an older hotel, but that didn't matter because the hotel is spectacular. The rooms were so comfortable, the quality of sleep I got was ridiculous. The rooms are... More

Was this review helpful? Yes 2
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review
9 June 2013

We're always incredibly pleased when our guests feel as passionate about our hotel as we do! Yes, we were the second Hotel Indigo and our building is rich with history! When the hotel opened in the 1920's, we had more than 300 rooms, can you imagine? Thank you for your wonderful review!! We're looking forward to your return visit!! Please... More

cml79
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 29 May 2013

This boutique hotel has the potential to be great. It all seems very new and clean, with a nice atmosphere and very welcoming and professional staff. The rooms are a nice size, and also seem very clean and comfortable. Unfortunately, the mattresses are atrocious - our backs hurt for a week after our weekend stay - and the comforters were... More

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Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review
9 June 2013

Thank you for sharing your feedback! We do take action when guests share their concerns. We are happy you'd be willing to give us another try, please feel free to reach out to me directly for future reservations. All the best, Destini General Manager More

Panama City Beach, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 28 May 2013 via mobile

The hotel is located in a great area of Chicago near shopping and plenty of dining. The hotel itself left much to be desired though. The front desk attendant was able to check us in an hour early which was great but yoy are responsible for your own luggage. No bellman available to assist you your bags to the room.... More

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Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review
9 June 2013

We're sincerely disappointed you would not stay with us again. We have been doing some renovations as you mentioned and apologize that the work being done had a negative affect on your stay with us! Renovations should be complete by July 1st. I'd like to personally invite you to give us another try and would be happy to handle your... More

San Francisco, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 28 May 2013

Very nice staff, comfortable rooms, but the noise from the hallways makes the stay uncomfortable at times. Every word of passing conversation can be heard from the guest rooms, and well as the cleaning staff conversations and walking talkies. If they could address this problem this would be a great place to stay. Very convenient location as well.

Was this review helpful? Yes
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review
9 June 2013

Thank you for sharing your feedback! Yes, we will do our absolute best to address your concerns. If you'd be willing to give our hotel another shot, please reach out to me directly and I'll be happy to make reservations for you! Thanks again for sharing your comments as this is the only way for us to be continually improving... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Red line(21)
  • Great location(8)
  • Magnificent mile(7)
  • Michigan ave(6)
  • Tom Hilton(5)
  • King size bed(4)
  • Very friendly(4)
  • Would definitely stay(4)
  • Staff member(4)
  • Quiet neighborhood(3)

Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Address: 1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel)
Phone Number:
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Romantic Hotels in Chicago
#57 Family Hotels in Chicago
#61 Business Hotels in Chicago
Price range (per night): $168 - $323
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more   less 
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Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo

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Hotel Indigo Chicago Downtown Gold Coast
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