I have stayed at the Homewood Suites several times and the management does a great job of encouraging customer service. Here are some examples: 1) Amer rememebers me everytime I come to the hotel to the point where he anticipates my needs by getting a taxi for me as I am walking out the elevator. In addition, he always has... More

This Hilton Suites Hotel is not the most modern and needs to be updated but it is very comfortable though. The location directly at the Magnificent Mile and the vicinity to the Chicago beaches and boardwalk is fantastic. The staff at this property is very friendly and efficient. The rooms are all suites, which means you have enough space to... More

The bell stand, was awesome, Amer, took great care of us. Knew or names, welcomed us like family daily, also Allen in the same dept. awesome!! Breakfast was good, service was great !! Atlanta Family We will return !!!

The Good: The location can't be beat - walking distance to River Walk and sites alongside river. With good feet, you can easily also walk to Navy Pier or pick up the shuttle bus or take a hike up to the beach area. Only 2 blocks to Mag Mile. Nice walkable area and loads of restaurants, even the movie theater... More

4 day stay for business and pleasure with the family. With a family of 4 this hotel is perfect. Pretty much a standard Homewood Suites in the middle of Chicago. So, it isn't the hippest place on the planet but rooms were clean and spacious all at a great rate for Chicago. Breakfast is standard and had no surprises. Did... More

While vacationing in Chicago for one week, we really enjoyed our stay and found this downtown hotel to have the best value for money (at 180$ per night). We took advantage of the complimentary breakfast buffet every morning, decent supper buffet 3 of 4 nights (offered from 5-7 pm Mon-Thur with all you wish to drink (Sam Adams) beer and... More

Planned a long weekend to do all of the American Girl things! The hotel was great! No, it was not the RItz or Omni, but you could not beat the location and especially the staff! EVERYONE was so accomodating! I have traveled throughout the US and in Europe and have never been to a hotel where EVERYONE went out of... More

The Homewood presents a great at home feel, and is located in the heartthrob of Chicago. Great staff, great rooms, and perfect location. The rooms all include a separate bedroom, full living room, and full kitchen. Every morning the breakfast team is ready and happy to see you. Food is good. The nightly reception is nicely appointed, and includes a... More

My girlfriend and I were staying in the city for her birthday. We wanted something centrally located, comfy, but not too pricey or prestigious. Basically we wanted something clean, comfortable, and friendly. All of these expectations were not only met, but exceeded tremendously. The staff was incredibly personable and knowledgeable not just about their own hotel, but about most anything... More