My husband and I stayed at the Westin Chicago River North for a couple of days. The service was friendly, fast and super efficient. No request was deemed insignificant or over the top, from forgotten cufflinks to converter plugs! Housekeeping was welcoming and helpful. The room was lovely and we could ask for nothing more. The location in the middle... More

I chose the Westin Chicago River North because of its location and I was very glad to know I was right: it is near a great deal of important places and walking distance from the L (subway) so it's easy to get to the more distant places. The minor problema I had was a banging on the bathroom wall. It... More

Stayed for 3 nights in wheelchair accessible room with roll in shower. Staff helpful and friendly. Room had 2 comfy chairs. Breakfast buffet excellent. Ideal position to explore the city. Only down side which is minor was the lighting was very subdued.

My wife and I had a terrific stay at the Westin River North. The room was very nice and the house keeping was outstanding. They have a very nice fitness center that is staffed by Sam and he is very knowledgeable and helpful. He will design a workout program for you and will take the time to discuss any specific... More

My wife and I am travel hobbyist; I no longer have motorcycles or a boat; we work (a lot of hours each week) and we travel. As we enter our fifties, we have refined both our travel routine and our tastes. The Westin Chicago River North is a property that reflects what we are seeking in a property, and in... More

Clean friendly luxurious hotel. Free wifi in the lobby but beware as you need to pay for it in the room. Central for everything. A great place to treat yourself. Lots of places to eat and drink close by.

We stayed here for just under a week in Oct. we had been here in July for a wedding and liked it so much that we came back to explore the city some more. Jonathan Burba was FANTASTIC!! Very helpful for both trips. We stay in touch and he is no longer there (he moved up in his career). The... More

Seriously, if a guest asks that a mold filled shower stall be cleaned why would the hotel ignore such a request? I even took a few photos and showed them to the person at the front desk. She agreed the conditions were unacceptable. I asked to speak to the hotel manager that seemed to be in a perpetual meeting that... More

i seriously loved this place. the people were great. the bar/restaurant a little pricey. but the food and drinks were excellent. i had the pleasure of staying here for a conference for work. and i really loved it. the free soaps and shampoos and creams smelled great.