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All 165 Chicago hotels

Sheraton Chicago Hotel and Towers

4.0 of 5
301 East North Water Street, Chicago, IL 60611 (Near North Side)
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Sheraton Chicago Hotel and Towers
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Ranked #42 of 165 hotels in Chicago
Most recent review
5 of 5 stars Reviewed 17 June 2013
Theo P Terre Haute, Indiana
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2,032 reviews from our community

Traveller rating
    885
    601
    319
    152
    75
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Families
376
 
Couples
405
 
Solo
100
 
Business
796
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Terre Haute, Indiana
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

I stayed with a group of pals late May, 2013 and I've got to say the property is just excellent. Even more so, the staff there, from first contact to last, are just tremendous. Yes, they're trained to be nice to the clientele for this prime property, but they all do it in a REAL and sincere way, not the... More

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Des Moines, Iowa
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

I truly enjoyed my stay at the Sheraton Chicago. Everything was top-notch: the guys working the door, the valet service, the front desk gave me great information on the hotel services. The room was perfect-sized, the bathroom was clean and the bed was comfortable. The hotel is an easy walking distance from Navy Pier and a couple of major parks.... More

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Meriden, KS
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

Family stayed here for a few days of sightseeing in Downtown Chicago. This place was great! Beds and pillows much better than some of the other hotels we've been in. The view of downtown was great! The club level was super! The hotel employees made us feel so welcome - anything we needed, they were there to help! We will... More

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Columbia, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 June 2013 NEW

My recent stay at the Sheraton Towers - Chicago was amazing. Greatest hotel ever. Beautiful property, great location, staff was fabulous. If I could give it more than 5 stars, trust me I would. I travel 20+ times annually and have stayed in several great hotels, but this tops them all.

Was this review helpful? Yes 1
Saugus, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 June 2013 NEW

Great location. Just a quick walk to Grant Park, Millennium Park. You are right on the river as well so you have great views of the boat traffic. Easy walk to Navy Pier. Plenty of good restaurants close by. We stayed for the Blues Festival. 10 minute walk to Grant Park. Very attentive staff the new Club level is a... More

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Southport, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 15 June 2013 NEW

As a business hotel this is fine but for getaways I think the location is poor. Usually hotels like this have coffee shops etc within very short distance - this does not. This hotel is described as having a great location - true if you are prepared to walk. Yes, it overlooks the river or you can go to the... More

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Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 14 June 2013 NEW

We took our kids to Chicago for a fun weekend getaway and the Sheraton was the perfect place to stay! We were close to shopping, great food and fun kids activities! The big bonus was our room looked out to the river and the boys loved watching the boats go by!! The rooms were a great size and the beds... More

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Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW

This is a great hotel because of the location-it can't be beat. Staying at the Sheraton was a treat because we were just step from all the great attractions the city has to offer. We were literally 5 minute walk to Michigan Ave, 10 minute walk to Navy Pier (which I would not recommend unless you have kids-too touristy), and... More

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Addie H, Manager at Sheraton Chicago Hotel and Towers, responded to this review
14 June 2013

Thank you for your recent stay with us. I'm so happy you were able to take in the views and enjoyed our location. We appreciate your business and look forward to hosting you again soon. More

Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

Hotel is located in downtown on River and walking distance from millennium park and magnificent mile. Taxi from midway was 32$ and ohare was 40$. I was attending conference. Room had great view of river and had all necessary amenity. Staff and concierge were very helpful. Conference center has many different rooms. Ballroom accommodated 1500 people and had excellent facility.

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Addie H, Manager at Sheraton Chicago Hotel and Towers, responded to this review
14 June 2013

Thank you for your recent stay with us. We appreciate your business and look forward to hosting you again soon. More

San Clemente, California
Top Contributor
67 reviews 67 reviews
32 hotel reviews
Reviews in 37 cities Reviews in 37 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 12 June 2013 NEW

Location could not be better than this property. A work friend and I played tourist for the weekend and the Sheraton made it super convenient for us to quickly and easily get everywhere we needed, either on foot or by cab. Our room was clean, beds comfortable, and we had a great view of the river. Price was competitive with... More

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Addie H, Manager at Sheraton Chicago Hotel and Towers, responded to this review
14 June 2013

I sincerely apologize for any disappointments during your stay as we strive to make each stay enjoyable and exceed expectations. Should you want to address anything further, I can be reached at 312-329-6995. Thank you. More

 
 
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Additional Information about Sheraton Chicago Hotel and Towers

Also Known As:
Sheraton Chicago Hotel
Sheraton Chicago
Chicago Sheraton
Address: 301 East North Water Street, Chicago, IL 60611
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Luxury Hotels in Chicago
#28 Family Hotels in Chicago
#36 Business Hotels in Chicago
Price range (per night): $201 - $458
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Sheraton Chicago Hotel & Towers is within walking distance of Navy Pier, Millennium Park, Hancock Tower, and Michigan Avenue. We have 37 meeting rooms, including a luxurious 40,000 sq ft ballroom. ... more   less 
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