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Park Hyatt Chicago

5.0 of 5
800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611 (Gold Coast)
Hotel amenities
Park Hyatt Chicago
Ranked #11 of 164 hotels in Chicago
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471 reviews from our community

Traveller rating
    351
    87
    19
    9
    5
See reviews for
Families
60
 
Couples
142
 
Solo
44
 
Business
143
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
pennsylvania
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

My wife and I just finished a 4 night stay at the Park Hyatt. Yes, the hotel is gorgeous, and the location is perfect, but this property is really defined by the quality of the staff. Courtesy and professionalism abound. Our room, 1305, had a breathtaking view of the Water Tower and Lake Michigan and was absolutely perfect and super... More

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Walter B, General Manager at Park Hyatt Chicago, responded to this review
19 May 2013

Dear Guest, Thank you for taking the time to post a review of your recent stay at the Park Hyatt Chicago with your wife. I am very pleased that you found comfort in your room, enjoyed the views and that our team provided you great service. I do hope that you will return to visit us again in the near... More

Portland, Oregon
Top Contributor
96 reviews 96 reviews
50 hotel reviews
Reviews in 40 cities Reviews in 40 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

I am a loyal Hyatt traveler and always look forward to staying at a "Park" and have never stayed at the Chicago property so when a business presented itself I took it. But it sadly stopped there. The lobby is somewhat darker in true Park style but the acoustics leave a lot to be desired. Front desk and concierge top... More

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Walter B, General Manager at Park Hyatt Chicago, responded to this review
20 May 2013

Dear Guest, Thank you for your feedback regarding your experience at the Park Hyatt Chicago. We apologize for not mentioning that we do have coffee and espresso makers, they are available upon request. We also have a pantry area in our Library that has complimentary coffee and tea for guests until 11:00. All LaLabo toiletries are placed in the bathroom... More

El Segundo, California
Top Contributor
96 reviews 96 reviews
52 hotel reviews
Reviews in 43 cities Reviews in 43 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 8 May 2013

Loved the location...super convenient for shopping and eating. Loved the giant bathrooms - so much so, I had to run down to Macys and buy some LUSH products to enjoy in the ginormous bathtub. Everyone was friendly. On Sunday morning I just wanted a glass of sparkling and maybe a small cheese plate selection....but they are NOT flexible at brunch.... More

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See 5 more reviews by nancyesca for Chicago
Düsseldorf
Top Contributor
103 reviews 103 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 7 May 2013

I stayed there during a business trip and got a room on the 18th floor. The view was stunning, the room more a suite than a room, with an Eames Lounge Chair, a huge bed, a desk and a real big bathroom. The staff was more than friendly and warm. The perfect location - within the shopping district, around the... More

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See 3 more reviews by Mendack for Chicago
Walter B, General Manager at Park Hyatt Chicago, responded to this review
19 May 2013

Dear Guest, Thank you for sharing your experience at the Park Hyatt Chicago on TripAdvisor. I am delighted to read that you had a pleasant stay and were able to advantage of our wonderful location. I hope that we have the opportunity to welcome you back very soon. Regards, Walter Brindell General Manager More

chicago
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2013

Wife came in from Boston and we escaped to this beautiful hotel. Kind and welcoming staff who went out of their way. Everything was clean, perfect and ran perfectly. There are little perks everywhere. A coffee bar and drinks are set up to welcome new arriving guests. The Nomi restaurant had a wonderful brunch and then complimentary foods in their... More

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1 review
5 of 5 stars Reviewed 5 May 2013

Five star Service.. Boutique hotel experience. Beautifully appointed room overlooking Lake Michigan, comfy bed, great shower and a spacious bathroom allowing my husband and me to get ready at the same time without being crowded. What more could you want?? Fabulous gym and spa , great restaurant and the the friendliest most attentive staff anywhere. This will be our only... More

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Walter B, General Manager at Park Hyatt Chicago, responded to this review
19 May 2013

Debby, Thank you for choosing the Park Hyatt Chicago and posting a review of your recent stay. I am very glad that the service we provided you was excellent, you appreciated our stunning views and you enjoyed breakfast at NoMI. We certainly look forward to welcoming you back in the near future! Sincerely, Walter Brindell General Manager More

Saint Clair Shores, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 May 2013

Took my young daughter to Chicago on a shopping trip, the American Girl store, Blue Man Group, and other attractions. The service and room at the Park Hyatt were some of the most impressive parts of the trip. The room had an amazing view. The automatic window shades were cool. The deep tub and giant shower were luxurious. The valet... More

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See 2 more reviews by Joe3cpa for Chicago
Coronado, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 April 2013

We enjoyed our April stay at this property. It had everything you would expect from a Hyatt and for the price EXCEPT an in-room coffee maker. I was disappointed when we couldn't find one in our junior suite. It may be because our suite was an ADA compliant room? Not sure. Anyway, the furnishings, view, service and toiletries were all... More

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Kalamazoo
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 28 April 2013

Wow! Can I say more, sure tub for two with a view of Lake Michigan. King bed with room to share! Service like no other! The staff always goes the extra mile. They know your name, or not if you know what I mean Mr. Bond! There is no finer hotel experience in Chicago!

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See 4 more reviews by DonZinn for Chicago
Buffalo Grove, Illinois
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 25 April 2013

The perfect hotel in the city, the Park Hyatt literally watches over the old watertower with some spectacular views of Lake Michigan. Shopping Michigan Ave., then RL for lunch (reservations highly recommended), Roy's for dinner, and the chocolate bar at The Peninsula make for a wonderful day. Brunch at No Mi before a healthy walk to Navy Pier, Millenium Park,... More

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See 3 more reviews by MelisBD for Chicago
Walter B, General Manager at Park Hyatt Chicago, responded to this review
19 May 2013

Dear Guest, Thank you for sharing your gracious comments about your stay at the Park Hyatt Chicago on Trip Advisor. I am so happy to hear you enjoyed our location and the attentiveness of our staff. We are delighted to host you and pleased to help make your experience in Chicago truly memorable. We hope to welcome you back the... More

 
 
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Additional Information about Park Hyatt Chicago

Also Known As:
Park Hyatt Chicago Hotel
Park Hyatt Chicago Hotel Chicago
Hyatt Chicago
Chicago Hyatt
Address: 800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611
Region: United States > Illinois > Chicago > Gold Coast
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Chicago
#10 Business Hotels in Chicago
#11 Luxury Hotels in Chicago
#13 Family Hotels in Chicago
Price range (per night): $345 - $633
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Flagship luxury hotel, Park Hyatt in Chicago's best location. ... more   less 
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Park Hyatt Chicago
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