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Holiday Inn Chicago - Mart Plaza

3.0 of 5
350 W Mart Center Drive, Chicago, IL 60654
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Holiday Inn Chicago - Mart Plaza
Ranked #72 of 167 hotels in Chicago
4.0 of 5 stars 408 Reviews
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408 reviews from our community

Traveller rating
    119
    165
    82
    26
    16
See reviews for
Families
96
 
Couples
87
 
Solo
35
 
Business
110
 
What travellers say
  • Very nice(10)
  • Great view(9)
  • Hotel lobby(8)
  • Sun Times building(7)
  • Magnificent mile(6)
Date Rating
Wisconsin
Top Contributor
69 reviews 69 reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 13 April 2012

i thought I'd stayed in just about every hotel in downtown Chicago, until I found this little gem. I searched solely on location to meetings I was attending over 2 days on North Wacker Drive, and wanted to be able to walk if possible. I found the Holiday Inn - Mart Plaza and was very impressed. It seems like a... More

Was this review helpful? Yes
See 12 more reviews by wisgirl01 for Chicago
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
17 April 2012

Dear Recent Guest, We are also so pleased that you found us and that you will be returning on your next trip to Chicago. We appreciate your comments very much and are so glad you noticed our extensive renovations over the last couple of years, that continue to make our Holiday Inn Chicago Mart Plaza the premiere choice for value... More

Nashville, TN
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 12 April 2012

Holiday Inn Mart plaza was a true bargain in a good location in chicago. I drove there with my 3 young nephews to show them the city. We walked everywhere with ease and had in/out parking priviledges ($38) per day parking (high, but actually a better deal than other hotels). The room was clean, comfortable and big enough to fit... More

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See 5 more reviews by mugsyNashville_TN for Chicago
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
13 April 2012

Dear Recent Guest, We appreciate your comments so very much and are so happy that you enjoyed your stay, your visit and our location. We look forward to serving you on your next visit. More

Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed 8 April 2012

The concierge Robert was really good with helping us get around the city. We had no clue where anything was but his directions and tips helped us a lot. We were able to make the most of our trip with his help. He was able to answer every question we had and gave us a pass that got us to... More

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martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
10 April 2012

Dear Recent Family, Thank you so very much for the kind words about Robert our Concierge, we will share your remarks with him and we look forward to your next visit to Chicago. More

MidWest
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 April 2012
1
person found this review helpful

Having to park a car, we found this to be a good option for us. We paid $10 more for a "room with a view" -- and that is totally worth it! The view is beautiful -- we even slept with the curtains open. Since we were on the 22nd floor, the street noise was hardly noticeable. You could tell... More

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See 3 more reviews by Jasmine_MidWest for Chicago
martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
10 April 2012

Dear Recent Guest, Thank you so much for the review. We appreciate your business and look forward to your next visit to Chicago. We will use your constructive comments to re-focus our staff in the areas mentioned. And again, look forward to your next visit to Chicago. More

San Diego
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 April 2012
3
people found this review helpful

I just got back from a conference in Chicago. Although I have been to the Windy City several times, this was a series of firsts for me. Landing at Midway Airport on Southwest Airlines is much simpler than arriving at O'Hare. The Chicago Transit Authority (CTA) has a train stop right at the airport, the Orange line. Since it is... More

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martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
3 April 2012

Dear Recent Guest, Thank you for your visit and for your comments about the ease of getting to our convenient location. We agree, Midway is a great and easy Airport. Hope to see you again on your next visit to the Windy City! More

Madison, Wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 April 2012
1
person found this review helpful

We selected this property for the positive reviews found here and the excellent base rate for our Saturday night stay (March 31) of $154 (AAA rate). The hotel sits atop the Chicago Sun Times building where the Chicago River branches to the north. It is very easy to get to for an urban hotel. Guests ascend a bank of elevators... More

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martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
3 April 2012

Dear Recent Guest, Thank you so much for your recent visit with us and for the comments on Trip Advisor. We value all of our guests and the comments. We look forward to your next visit to Chicago. We also would like to get more details on your accommodations so that we can double check some procedures, if you have... More

Kalamazoo, Michigan
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 April 2012

The lobby was impressive but thats about it. It is hard to believe this hotel was recently renovated. I stayed in a double queen room. The carpet looked filthy and the furniture was trashed. The bed was so uncomfortable. The staff at the front desk and in the City Bar were extremely rude and snarky. The location is inconvenient and... More

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martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
2 April 2012

Dear Recent Guest, Thank you for your recent comments. We have spent over $30 Million dollars on the Holiday Inn Chicago Mart Plaza in the last two years and have more coming in the next two. We apologize that you felt that way, but do hope that you give us another opportunity. We pride ourselves on our customer service and... More

St. Louis, Mo.
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 30 March 2012

I would give this a 4>5 if I could. Clean, modern and close to the action More

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martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
2 April 2012

Dear Guests, Thank you so much for the wonderful review. We appreciate you and hope you visit us again soon! Please go to our Facebook page for updates and specials. More

Wooster, Ohio
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 27 March 2012

If you can get a view on the river, that alone is worth it, and the price was reasonable ($100 w/AAA discount during the week.) The location is also very practical. The negative sides were: no breakfasts included and you get pushed out too early from the downstairs bar; even it closes, let's say at midnight, they start blowing the... More

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martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
29 March 2012

Dear Recent Guest, Thank you for your patronage and your review. We look forward to your next visit. Your comments are dually noted. More

Collinsville, IL
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
3 of 5 stars Reviewed 23 March 2012

We chose this hotel because we got a good rate. It was like staying in a huge empty factory. No restaurant for breakfast room service is your only option. Food was good and hot but not worth the cost. The only bar closes at 11:30 and the employees try to get you out quickly. Good for location good if you... More

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martplaza, General Manager at Holiday Inn Chicago - Mart Plaza, responded to this review
26 March 2012

Dear recent Guest, We appreciate your comments, but we are slightly confused. We do have a beautiful new restaurant that serves all meals, including a wonderful breakfast buffet. The Cityscape Bar may close on Sunday – Thursday at Midnight, but weekends it is open until 2am. Please email us directly at sales@martplaza.com so that we may discuss your visit further.... More

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Additional Information about Holiday Inn Chicago - Mart Plaza

  • Holiday Inn Mart Plaza
  • Holiday Inn Chicago
  • Chicago Holiday Inn
Address: 350 W Mart Center Drive, Chicago, IL 60654
Price range (per night):* 166 AUD - 360 AUD

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Holiday Inn Chicago - Mart Plaza
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