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Hard Rock Hotel Chicago

4.0 of 5
230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
Ranked #38 of 164 hotels in Chicago
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1,125 reviews from our community

Traveller rating
    537
    335
    144
    68
    41
See reviews for
Families
132
 
Couples
360
 
Solo
93
 
Business
250
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
1 of 5 stars Reviewed 19 May 2013 NEW via mobile

My boyfriend and I went for a romantic weekend to Chicago. He chose the Hard Rock Hotel because he has stayed in this hotel in other cities. Our first room was a suite. Within the first half hour we realized the banging of the elevator was so loud we would never make it through the night. We didnt. We immediately... More

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Mendrisio, Switzerland
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 19 May 2013 NEW

309.-- USD for a room, no breakfast included, no free wi-fi! 48,-- USD for the valet parking for 1(!) night I love HRC but if restaurants have good prices, I cannot say the same for this hotel... too much expensive! really

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
53 reviews 53 reviews
43 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

The hotel is really a beautiful architectural wonder. You won't often get to see the inside of one of America's early skyscrapers. Personally, I am pretty tired of the cheesy memorabilia thing. KISS platform shoes - who cares?! I do like the energy and the attention to current Rock n Roll relevance. Nice work by the staff, and I really... More

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See 10 more reviews by SwissMr for Chicago
Nottingham, England
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

I stayed at this hotel for one night which was booked through a website. While it is located in one of the most beautiful buildings in Chicago and very central, it was not for me. The room was big and light and also clean, and the toiletries smelled lovely. If you like rock memorabilia this is certainly an interesting place... More

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See 3 more reviews by Northernlassie for Chicago
Winnipeg, Manitoba Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

We loved the location and cool theme of this hotel. Our room was cozy and bed was comfy. There was a problem with the heating/cooling system while we were there, so that kind of made things uncomfortable. But we were having so much fun on our trip, we tried not to let it bother us. Concierge was very helpful and... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
17 May 2013

Thanks so much for choosing Hard Rock Hotel Chicago and for taking the time to provide such valuable feedback about your stay with us! While we're very pleased to hear that you were comfortable in your room and our Concierge team was able to offer some great city recommendations, we do sincerely apologize for the inconveniences you encountered with your... More

Crewe, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW

Stayed for two nights and can't fault the place. Very friendly check in staff and efficient and professional too. Having stayed at a couple of Hard Rock Hotels previously I was expecting a 24/7 party environment, but that wasn't the case. Had a brilliant nights sleep. The only things I'd improve would be, better remote control for the TV and... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
17 May 2013

First and foremost, thanks so much for choosing Hard Rock Hotel Chicago and for taking the time to provide such an outstanding review on your stay with us! We're thrilled to hear that you received rock star treatment from our staff and that you enjoyed our central location in the heart of downtown Chicago. We do sincerely appreciate your feedback... More

Mount Pleasant, Michigan
Top Contributor
57 reviews 57 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW via mobile

A different kind of hotel than I've stayed in before. The room was nice, but I was a little disappointed that they couldn't accommodate my requests for a high floor with a view. The service was ok. Connected to 2 restaurants and one of them seemed to be hopping with live music late into the night. If I'd been there... More

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See 11 more reviews by garci1r for Chicago
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
16 May 2013

Thank you for choosing Hard Rock Hotel Chicago and for taking the time to share such wonderful feedback on your most recent stay with us! We're very happy to hear that you enjoyed our unique musically-inspired vibe and Michigan Avenue location in close proximity to downtown's hottest bars, restaurants and local attractions. We certainly hope you will keep us in... More

FL
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

I absolutely loved my stay and I will be back. My room was lovely, modern, and had a beautiful view of the city. I highly recommend it and I will stay there again in the future. The bed was very comfy and the service was superb from the moment I walked in. Free wifi if you book on their website... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
16 May 2013

We can't thank you enough for taking the time to post this five-star review on your most recent stay with Hard Rock Hotel Chicago! We're thrilled to hear that you enjoyed your lovely and modern room with beautiful city views, both of your dining experiences in our on-site restaurants (Chuck's Manufacturing and Angels & Kings) and our central location in... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 14 May 2013 NEW

Myself and two friends stayed here in August for 3 nights. We were on our way back from Ohio and had to fly out of Chicago and we were so pleased that we did! We absolutely fell in love with the city. The Hard Rock hotel was a great stay. One of the main reasons was the staff, they were... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
15 May 2013

WOW! First and foremost, thanks so much for choosing Hard Rock Hotel Chicago for a 3-night stay with your friends last August! We're beyond thrilled to hear that you received such highly personalized attention from our staff, particularly our rock star team at the Concierge desk. We're also very pleased to hear that you enjoyed our modern, musically-inspired decor, Angels... More

Muskego
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 13 May 2013

We had a wonderful stay at the Hard Rock Hotel this weekend. My husband and I stayed for our wedding anniversary. The employees are fantastic! They really made sure we had a wonderful time, and we felt like they valued our business. Kudos to them for going above and beyond! Special thank yous to Demetrius, Sheila, Andy, and Kevin! You... More

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See 2 more reviews by hhender for Chicago
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
14 May 2013

WOW! First and foremost, thanks so much for spending your wedding anniversary with Hard Rock Hotel Chicago. We are thrilled that you enjoyed an authentic stay with us from check-in to check-out and we're especially pleased to hear that our staff delivered rock star service. We look forward to welcoming you back the next time your travels bring you to... More

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Additional Information about Hard Rock Hotel Chicago

Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Address: 230 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#24 Luxury Hotels in Chicago
#34 Business Hotels in Chicago
#36 Family Hotels in Chicago
Price range (per night): 190 AUD - 410 AUD
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
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Hard Rock Hotel Chicago
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