This was my husband's and mine first time staying at Sofitel. We were selected as "guest of the day" and treated like royality! The room was spacious, we had an excellent view of the lake and downtown, and service was outstanding! We were within walking distance of Water Tower and Michigan Avenue-which was a plus! We enjoyed our breakfast every... More

We recently returned from a 4 day stay in Chicago. Our daughter and son-in-law live in the River North section of the city, so we try to visit at least 4 times a year. We received an on-line "special" for the Sofitel Water Tower and while we have stayed there in the past, we thought "why not try it again".... More

My overall impression was outstanding.The hotel is impressive, very chic, super clean, the staff is very friendly and the service is impeccable, but what prevent me from rating this property with 5 stars was that our 2 double beds had old mattresses, the springs were worn out on one side of each bed. That's a shame for such a sophisticated... More

I booked the Sofitel for $113 a night on Hotwire, which is a pretty good deal to begin with. I had called a few weeks prior to arrival to ask for a high floor room and a king bed. When we arrived, they informed us that Hotwire bookings are for "standard" rooms, floors 14 and below. They could not grant... More

We have stayed in the Sofitel New York and this hotel was more impressive. The location is perfect. Very easy walking distance to Michigan ave. From check in to check out, the service was top notch. The rooms are very clean and well kept. We enjoyed a nicely prepared French breakfast in the hotel restaurant (a little pricey). The hotel... More

Great location! Great atmosphere and lobby. Rooms are on the small side, but what makes the Sofitel the most specials and the place I always return to is the RIDICULOUSLY comfortable bed. I've spent thousands of dollars to recreate it at my home and I just can't do it..

Sofitel was very well thought out, both in the common areas and in the rooms. It had many touchs we appreciated, such as a small light in the bathroom so you did not have to turn on the main light if you used it during the night. The staff was very friendly, and it did not seem to be the... More

I like Sofitels. They are usually very similar and you know what you are getting. A comfy bed, decent breakfast, clean rooms and in a good location. The Water Tower doesn't let you down on any of these, however having just come from the Intercontinental Time Square I miss a few of the touches they have. No easily reachable power... More