There are painfully few opportunities to stay in a property like this. Totally accessible, really great staff, it was a pleasure. The food was delicious and I would recommend this place to anyone. Why stay at a hotel when you can stay at a mansion?!
What a beautiful hotel. I would definitely recommend you check it out if you are looking for a place to stay or hold a party/event in Chicago. Can't think of a better place to leave a lasting impression.
Our visit could not have been lovelier. From the reservation process - check in - tour - and breakfast the staff was a delight. This beautiful building is rich with a feeling of history. Our room was perfect - comfortable - very well appointed. Breakfasts were yummy and enjoying the parlor after was great way to start our days. Can't...
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It was a pleasure to have you and our staff is especially grateful to have played a role in making your stay enjoyable. I will extend the kind words to the team. Thank you for your business and kindness and we hope to see you year after year!
Best,
Stephanie Lu & Staff
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What a beautiful gem in a great location in downtown Chicago. Walking distance to the Museums and Soldier Field, close to bus routes, and an easy 5-20 minute drive to pretty much anywhere else you'd like to go in Chicago. The rooms are gorgeous and the staff are incredibly friendly and helpful.
Darren & Tish,
Thank you for choosing to stay with us. We are glad you enjoyed the convenience (and peace) and look forward to seeing your smiling faces soon! I will extend your compliments to the staff.
Best,
Stephanie Lu & Staff
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The mansion is beautifully restored and we loved the atmosphere during our stay in March 2012. Upon check-in, we would have apreciated a little more info on the hotel. For example, we were never told told about the time for breakfast or where it was located. All in all, the room was beautiful and the staff was very friendly and...
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Thank you so much for your feedback. We greatly appreciate it. It is protocol to dictate breakfast services, internet accessibility, parking information, key overview, and check-out time. I'm so sorry that wasn't communicated properly. I will address this with the rest of the staff. We are happy your stay was satisfactory and your business means a lot to us. We...
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Our stay at the Wheeler Mansion met our expectations. We were treated with hospitality and the staff went out of their way to make us comfortable. The building is beautifully restored and in a great location.
Angela,
We are always at your service and please do not hesitate to call if you are in need of ANYTHING here in Chicago. We look forward to seeing you soon!
Best,
Stephanie Lu
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We stayed at the Wheeler Mansion in February 2012. Our stay at the Wheeler was the best hotel experience we've ever had, and we can't wait to return. Staff greeted us immediately and check-in was quick and easy. We were surprised with an upgrade to a suite -- an absolutely stunning room with gorgeous antique furniture, a beautiful bathroom with...
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Caitlin we are so grateful for your business and it's excellent to hear that you had a pleasant stay. I will extend your compliments to the rest of the staff and we look forward to having you with us again soon!
Best,
Stephanie Lu
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We stayed at The Wheeler Mansion February 2012. Coming to Chicago for the first time, Stephanie was EXTREMELY helpful. She recommended restaurants and things to do, she even offered to make reservations for us. She was prompt at returning phone calls when we reserved our room. The mansion was amazing, beautifully restored, surprisingly quiet and very clean. Attention to detail...
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Pete thank you so much for staying with us and we are so happy to be a part of your engagement! We will see you again soon!
Best,
Stephanie Lu
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I stayed at the Wheeler Mansion in January 2012. The attention I recieved from the time I placed the reservation with Stephanie to time I departed was outstanding. Stephanie met us when we checked in and showed us around the house and then to our room. We asked her to call us a cab to take us to dinner but...
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Thank you Pat! We look forward to having you and your family back very soon! Have a wonderful week :)
Stephanie
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I don't know where to start, but I will back up the last review by saying yes, Stephanie is a doll and will go above and beyond for you. The other gals at the front desk were very helpful and friendly as well. My husband and I didn't quite know what to expect as most of the reviews online are...
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Thank you so very much for your kind sentiments! It was a pleasure to have you with us at the Mansion and I appreciate your feedback. Happy New Year and I look forward to seeing you both again very soon!
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