We had two rooms for five nights, not a complaint from us. The staff are great, so helpful; the location is great; short walk to subway and buses; block and a half from Michigan Avenue, three blocks from Lake Michigan and Navy Pier. The rooms are light, clean, and comfortable. There are no fridges or microwaves, which we could understand,... More

We travel to Chicago 2-3 times per year on business. This was the first time staying at the Fairfield Inn. If possible, we will stay here EVERY visit from now on! Room was spacious and clean. VERY conveniently located to shopping (2 blocks from Michigan Ave), restaurants, as well as trade-show complimentary shuttle bus stops to McCormick Center. But the... More

This was our 39th hotel stay in around 19 weeks of travel across North America as vacationers. We stayed 3 nights in a queen bed room, booked the night before our stay on Expedia for an average rate of $100/night (incl. tax). Best for: Business travelers or vacationers wanting a central location in downtown Chicago. What’s good: We stayed on... More

First the pluses: Walk to anything and everything from 216 Ontario (next to Capitol Grill at Ontario and St. Clair or one block east of Michigan Avnue. Rates are great value. Rooms are comfortable although they remind me of a remodeled Holiday Inn especially the sink and bath areas. Beds and work area good. Heating/cooling average. Windows do open at... More

This was my first downtown trip to Chicago. I had been there often for business but was coming as a pleasure trip with my wife. This hotel was a great location to many area attractions. It was within walking distance to most and only 2 blocks from Michigan Avenue. The staff was very friendly and helpful when it came to... More

Being Chicago-area residents, we've stayed in a bunch of downtown hotels. This was our first stay here and it's already become one of our favorites. Great location, friendly and helpful staff, very clean, and all with a great price. We had just a couple of minor complaints. The sink is outside the room where the commode and the tub/shower are,... More

Stayed there 5 days for a family spring break get away. Suites are decent size and nice. Good location only two blocks to Michigan Avenue and lots of great resturants within walking distance. Also Navy Pier is only about a 5-10 minutes walk. Front desk was always very helpful on giving you advice on where to eat and how to... More

Very nice, clean, modern decor, and large breakfast area. Close to shopping, Navy Pier, and train. We even walked to the Shedd and Natural History museum but it was a bit of a hike. Very pleased with the price compared to other downtown hotels.

Well, we've stayed here in the past because of the location... And that's why we stayed here again, but this time was less than great. To be fair, the staff is friendly, the place is clean and bright, and is nicely decorated. Here's where it gets bad: THE NOISE! We were lucky enough to have a room in the back... More