Our family stayed at the Embassy Suites the week before Easter. The best thing about this hotel was the location. The shower was nice, the hot tub was nice in the morning (when it wasn't jam-packed with people), and the free drinks and appetizers were nice. The bartenders and front desk staff were friendly. The pillows were very soft and... More

We had 2 rooms here the week before Easter. They couldn't get us next to each other but did manage to get us on the same floor. Having to take 2 elevators to get out to the street is a pain, but the location is great and the employees (though they're could have had more of them) were very nice... More

Chose this hotel because it was close to where we were working - rate was high $188, I am assuming because of spring break. I have paid less for more at other properties. Room was subpar as no one vaccumed and a lot of ammenities missed by housekeeping, no do not disturb sign, no soap, etc. Fitness area is laughable... More

We chose this hotel since AAA recently wrote a glowing article on this place in their magazine. However, we are very disappointed. The service is not great. There have been hardly any employees at the check in desk, and the concierge has been closed all day. We called for room service and since no one answered, the front desk had... More

We booked this hotel for one night during spring break and loved the location/suite was great and so was breakfast!!! Can't ask for more for $139 per night!!! Walked everywhere and mag mile is block away/navy pier walked 5 blocks away. Walked to Water Tower too.. 8 blocks away. The hotel was not super nice but it had all you... More

I visited this hotel with my husband for a conference I attended. It was on the list of official conference hotels with a shuttle to McCormick Place, and the Tripadvisor reviews also helped with the decision. Check-in was easy, and we got the room requested, a king corner suite. The room was clean (initially smelled like some kind of spray,... More

THE GREAT To start off the location was great within 1 square mile to everything. The valet parking was great I do not recall his name but the big guy at vallet was very respectable to deal with. Very professional and made you feel like a VIP. Gonzalo at the front desk did the same. He had comp tickets to... More

Recently stayed here, building looked good from the outside, on the map the location also looked good and so too was the lobby, but that's there were things stops. The rooms smelled and I rate them at a category 2. If I had to be in the area, I probably would pick the Shearton which is a block away. Lesson... More

I chose this hotel because it's close to the Gleacher Center where I was attending a class. I found my room to be in need of some updating. For example, there were numerous marks on the wall, the lamp shades were soiled and the shower handle was falling apart. The breakfast is very good, especially the omlettes.