I spent a week at the Embassy Suites in Nov. 2011, I was there for a conference and pleasure. It was a very nice hotel and I had a great view of the lake. It was family friendly, had a very nice breakfast every morning, had free happy hour in the evening, Room was extremly clean. You have to pay... More

After scouring Trip Advisor for a decent Hilton brand hotel (to use up lots of points) in downtown Chicago location for hours, we finally settled for the Embassy Suites because of the suite since we were traveling with 2 teenage boys. Also, the pool and free breakfast seemed to be a bonus. Once we got to the hotel, the outside... More

Be careful.. you may stay in a smoking room even if you have booked 2 rooms in the hotel for more than a month ago. Terrible experience and the inconvenience of having to change rooms. Will never come back. More

Spent the New Years eve day/night/overnight at the Embassy Suites Lakefront Chicago. Used room service twice and they were quick and awesome w/their service especially as the hotel was packed that night. Check in was pretty quick too as the line was not too long and moved nicely. It was a fun experience to have new years eve at the... More

I recently stayed at the Embassy Suites Lakefront in Chicago. The location is good, but overall, I wasn’t impressed, starting with check in. I had to go through 3 different rooms before I had one that was satisfactory. 4th time is a charm I guess. The first smelled bad, second was an accessible room and the third was stuffed in... More

Traveling with family or on a business trip, you cannot go wrong with this hotel. It is super clean and the staff is very friendly. The hotel is near great attractions such as Navy Pier, the lakefront, Michigan Avenue. The hotel offers many options for breakfast which includes an omlette bar served to your liking. The manager's reception offers top... More

Have just returned from a 5 night stay at the Embassy Suites Downtown/Lakefront and we had a great time. I chose it based on overvall good value as well as reviews on Tripadvisor, and it also gave myself and my best friend plenty of room to spread out without being in each others pockets! Staff at the the hotel were... More

This is a tough review to write. Firstly I want to say the staff was great - they are very very hard working, very nice and very sincere. They are also woefully understaffed. So for instance there was no concierge for the 4 days over the Christmas holidays were we there. The location is great, the rooms are solid, all... More

We stayed here for five days over Christmas. There were many positives. The room was comfortable and quiet, though not as well outfitted as the nearby Homewood Suites. The hotel's location enabled us to walk to the sites we wanted to visit. The price was amazingly inexpensive. People at the desk were friendly. There is a made-to-order breakfast, which is... More