Executive room was almost only as big as a normal one king bed room. The furnishing was quite OK, even if not brand new. The bathroom was equipped with a dryer and all in all very neat. As for the location - it's right off the main freeway connecting the airport with downtown, so possibly quite noisy. I didn't really... More

Great room, clean and ok looking. Very close to Blue line subway, 5 min walk. Comfortable bed Easy check-in. I arrived at 10 AM and had no problem checking in at that time. Breakfast should be included at that price.

I had to stay here for a week on business and it was a longgggg week. First of all don't really count on the shuttle driver. The front desk will basically tell to take it up with him whenever you need to go somewhere. Make sure you call when you arrive at the airport too and don't expect it to... More

Good points first: This hotel is close to the O'Hare airport (this will also be a bad point), the bed was comfortable and the sheets and towels were very soft. The fridge and microwave came in handy. The front desk staff was okay; all young and immature. Bad points: The entire hotel needs an upgrade, the curtains and furniture were... More

One of the most run-down Holiday Inn's I've ever stayed at. The staff are friendly and the hotel bar has a wide variety of beer on tap. So I'll have to admit the face to face customer service is present, that and it's a great location near the airport with quick transportation by shuttle or Metro Transit downtown. The food... More

I traveled in a party of four women to a conference in Chicago and was not looking forward to an airport hotel, but the Holiday Inn was a great place to stay. The staff was very friendly and helpful, and the location near the train station made it easy to get around. We made use of the fitness center when... More

I stayed in the hotel 3 nights, the price was reasonable, i called the hotel once i arrived the airport, the shuttle arrived on time, the staff at the front desk were kind, helpful and cheerful, and the check in was efficient and went smoothly. the room was perfectly well sized cleen and convenient, the restaurant "Bar Louie" didnt have... More

Spent last night (well, this morning actually, given arrival time was after midnight) here care of American Airlines after massive delay on flight. Well actually, my total stay was about 6 hours! Check in was handled very well, considering a number of air passengers, all disgruntled and jetlagged descended on him in one go. Check out was also smooth, though... More

To and from the airport on their shuttle was difficult. No schedule. Waited an hour after I called at midnight at the airport. Going back to the airport: lots of shuttles came through going everywhere but the airport. Had to talk a shuttle driver into making a special trip. Could've missed my flight. Had I known how undependable and unorganized... More