Booked on Priceline . Got a great deal. Upgraded us to a sweeter to accommodate our family at no charge. Probably the cleanest hotel I have stayed in. Nice huge room with a nice bathroom with black pretty countertops. Has a sofa and a leather reclining chair. Bed ls are extremely comfortable.
Flight canceled at 10 pm, called hotel from red carpet club and had room waiting for me - asleep by 10:15!
Thank you for choosing to stay with us and for sharing your remarks on Trip Advisor. We hope that you will visit us again soon.
Sincerely,
Anna Falco
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This Hilton is a business travelers hotel, or maybe for vacationers needing a room flying in from overseas. Stayed here when my flight was cancelled. The first room rate I was given was very high but I was able to get a better rate after almost begging. I am an Hilton honors diamond member, once the person at the desk...
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Thank you for sharing your comments about our hotel on Trip Advisor. We value your loyalty to Hilton as a Diamond HHonors member and though we strive to be more than just an airport hotel, we are glad that our convenient location on airport grounds met your needs when your flight was cancelled.
We hope to have the opportunity to...
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Spent one night at the Hilton O'Hare returning from Amsterdam. The hotel was expensive so I expected more than I got. Shuttle service from the airport was a disaster after almost 9 hours of flying. Have to say returning to airport from the hotel was good. My room was a little tired, A little rough around the edges, so to...
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Please accept or sincere apologies for the disappointing stay you had here at our hotel. Your comments are being shared with our management team so that corrective measures are taken to make improvements. We continually strive to make every effort to ensure for our guests' satisfaction, both in our product and in the services we provide and we are sorry...
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The Hilton Chicago O'Hare is only for business people that can write off the expensive rooms that are at the end of the day, nothing special. The room was nice enough, the pillows were not the best quality. I expected better quality pillows, especially from a Hilton. I got a "deal" on priceline, so I thought, I mean the parking...
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Please accept our apologies for not being satisfied with the pillows in your guest room and for not being aware of the valet overnight parking charge prior to your visit. Our hotel parking rates are reflected on our website, however, guests are free to self park in the general airport parking garage at their will. Our hotel has a unique...
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Room was adequate but noisy and not well cleaned. Used coffee filter still in coffee maker; very easy to hear people in the hallway and doors opening and closing. Did not help to be put across from the service elevator and maintenance closet, both of which were in use all night. $15 fitness center charge and fitness center is in...
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Thank you for the comments you posted about our hotel on Trip Advisor. We are disappointed to learn about the condition of your guest room and for the inconvenience caused by being near the service elevator and maintenance closet. Be assured that we are sharing your comments with the appropriate members of our team so that corrective action is taken....
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I have stayed at this hotel twice with family on returns from chicago back home. The little restaurant inside this hotel is a great place to eat, lovely food and friendly staff. Although this hotel is situated right on the airport, it was not noisy. Would stay again!
Thank you for your high ratings and nice comments which you shared about our hotel on Trip Advisor. We're glad that you've been satisfied with your stays and we look forward to serving you again in the future.
Sincerely,
Anna Falco
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I had to stay here for a meeting and I adore downtown Chicago so that is not an option this time. I will say that I walked right out of baggage claim , crossed the street and went to the check in. Naturally my room was not ready at 7am. I ate breakfast there and they told me a cab...
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Thank you for sharing your comments about our hotel on Trip Advisor. We appreciate your recommending us! We're glad to know that our hotel was convenient for your needs and that you were easily able to get in a trip to downtown from here.
Please visit us again in the future.
Sincerely,
Anna Falco
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We have stayed here two times, once two years ago and the other last Saturday. We will be going through Chicago a couple of times a year and we will be staying here more. There's an early direct flight to our city from O'Hare, and it's easy to return the car the evening before and stay here.Rooms anr very nice...
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Thank you for all the positive comments you wrote about the accommodations, restaurants and convenience of our hotel on Trip Advisor. We appreciate your staying with us and are encouraged to know that you will be staying with us again on your trips back through Chicago. We look forward to welcoming you back!
Sincerely,
Anna Falco
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Arrived late, after an extremely delayed flight all the way from Norway. Got greeted by the friendly staff, and got sent to a room with a heavenly bed. Never had the chance to eat or use any of the amenities as I left early the next morning, but the experience I had was short and great!
Thank you for sharing your comments about our hotel on Trip Advisor. We're glad that you were pleased with your accommodations and with the service extended by our team. We're sorry that you did not get to spend more time here, however, we look forward to the opportunity to welcome you back in the future.
Sincerely,
Anna Falco
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