stayed for the week, LOVED it, great suite, great spa, great location, great staff, in particular concierge. friendly, professional, helpful staff, they sent up hot water honey and lemon when I had a horrid cold.it was a home from home. immaculately clean, only thing turn down was often at 6.30pm before we left for dinner really after 7.30-9 is better.... More

If you're looking for a high-end hotel that works hard to feel neighborhood friendly, this is the place. Lovely staff and facilities. Great spa. In a terrific location for the best shopping -- it rivals NYC. Worth every penny -- for business or pleasure.

The managers and staff understand the meaning of the word "hospitality". Attended a conference, and every detail was very well managed, from my first entry to the hotel to my departure. The people are gentlemen and ladies, friendly and helpful, going out of their way to help you and make sure your stay is going well. Sadly, these types of... More

Amazing place. Came to celebrate our first year anniversary and just had a wonderful time. Loved the restaurant and bar where we enjoyed some great drinks, food, and service. And enjoyed the pool and spa area in an incredibly relaxing atmosphere. This hotel is amazing.

I am a travel agent so I am lucky enough to stay in many top-of-the-line hotels, but none beats the Four Seasons Chicago. After a wonderful day enjoying theater and dinner in Chicago, it was bliss to return to such a warm and welcoming staff- and to our gorgeous and more important- comfy room. They do it all right- and... More

Stayed at this hotel for a girls weekend away. From the moment we got out of the taxi to the moment we drove away from the hotel Four days later we were treated like royalty. The service is exemplary, bar and food service outstanding. Rooms very comfortable We will return for sure.

This hotel is worth the price. An elegant yet contempory hotel with an amazing staff who will go out of their way to ensure you have a wonderful stay. The bar is also a great spot to relax and unwind after a busy day. Walking distance to many great restaurants. May be too far to walk to some of the... More

We spent 2 nights at the Four Seasons for a short getaway trip to the city. The stay exceeded all expectations. We felt very welcome with a 3-year-old and a 11-month-old. Everything from check in, when a concierge showed my son a "treasure chest" full of toys and kids movies, playing in the play room on the 33rd floor, a... More

I booked through Amex Fine Hotels. It adds great value to an already great value. Staff excellent. Service fantastic. Restaurant staff very attentive to detail. Food excellent. Bathroom small but good. Would stay here again. However, in Chicago, it is a toss up between the Four Seasons and Park Hyatt. Both amazing hotels.