Recently stayed at this hotel for business travel. They had my room ready upon arrival in mid-afternoon, the room was very spacious, bed was very comfortable and the entire hotel was very clean. The staff was very friendly and attentive to all of my requests. If you are looking for a clean, reasonably priced, good hotel that has an indoor... More

I don't usually write about hotels for business stays, unless they are extreme in either way. This is one I would definitely stay at for leisure as well! North River location, close to downtown, Navy Pier and Magnificent Mile. I am not a huge fan of the Weber Grill, which is on premise, but their food is decent, and the... More

I have stayed here frequently the past three years. I had a negative experience from the concierege from the start. I asked for directions to Millenium Park, and she said" Take the bus". I am not kidding about this. I complained about her, and they rectified the problem. So I continued my loyalty with Hilton. When I recently arrived with... More

The location is awesome, there are restaurants all around but this is a round down place with terrible service. The room was chipped up and yellowed, the fridge never worked, it had that strong musty and dusty appearance to the room. I was startled this was a Hilton property because the front desk staff was so , so slow and... More

Thank you for making our short vacation to Chicago so pleasant! We were welcomed warmly, given complimentary water at check-in (much needed!) and treated wonderfully the entire time. Rooms are clean and well kept; everyone on the staff are very helpful, friendly and happy, which can only mean that they are all highly valued employees and treated well. With regard... More

This hotel is located a couple of blocks off Michigan Avenue. Its an easy walk to the Magnificent Mile. There's also an entrance to Nordstrom's & Bloomingdale's close by. The hotel is also located by the Red Line of the CTA. When we checked in, the staff was very nice and very helpful. Since our room was ready yet, we... More

Thank you so much for the hospitality that your staff extended to us during our stay. Kevin was absolutely outstanding! He was kind, courteous and quick during our checkin-engaging us in conversation and offering courteousy water. He realized immediately that we had had a long day although it was only after 5p. After freshening up, we went out for the... More

We stayed five nights at the Hilton Garden Inn while in town for our niece's graduation from law school over the Mother's day weekend. Although United Airlines did everything they could to make it a trip from hell, (changed planes, changes seats and lost our luggage, it never made it and we found it back in San Francisco), the staff... More

Great location downtown with lots of restaurants in the area. Clean, quiet and has a good fitness area as well. I stay here almost exclusively when in Chicago.