This hotel has the best staff which enabled my time away from home to be pleasant. All of the staff members seem to enjoy their jobs and extremely friendly. The room was clean and staff was always visible to assist me with my needs whether it was housekeeping, maintenance, or somewhere to eat close by. The breakfast was typical but... More

The service is good, staffs are very friendly and helpful. I never had a problem to get a room or to extend my stay. Very professional and a big thanks to ED and his guys. The only negative is housekeeping. It's unbelievable how sloppy they act here. Since five years I running out of understanding how people can forget to... More

This hotel is dirty. I was very disappointed. This was my 2nd stay at a HIEx, and I had some brand expectations that were not met. The mattresses were uncomfortable, and there was no mattress pad. The room was dusty and musty. It was clear the housekeeping department is not well managed. When I checked in on Sunday evening, the... More

stayed here for a night in march 13. room is comfortable thou small. the breakfast was very good especially the cinnamon rolls. i have never tasted one so good. flood lights in the neighbourhood flow straight thro the windows.

I've read other reviews about this hotel with a lot of negative comments but I did not experience any of that. My family and I were staying during the Thanksgiving holiday and we got good service from the front desk, a clean, warm indoor pool with towels, a decent selection of breakfast items at the continental breakfast bar, and a... More

I normally stay at the Hilton Garden Inn further down I57 but stayed at the Holiday Inn to be with my group. I have stayed at this location before but not for a while. The room was clean but other than the flat screen TV, it seemed old and dated. There was a musty, almost smoky smell (non-smoking room) when... More

Had the pleasure of spending the night at the above property. In the past couple of years we have found Holiday Inn Express to be on our "Favs" list. This one in ILL has to be one of the best. In chatting with the manager (Edward Walz) in the morning we were impressed with how proficiently he handled a number... More

The front desk staff at the Holiday Inn Express is excellent! They are very friendly, courteous, and helpful. I have stayed with them for the past 5-6 weeks and it has felt like home. They are there to accommodate any requests I have or to answer any questions I have to ask.

No real beefs with this hotel but no accolades either. Suites were clean and comfortable but showing their age. Our first room had an issue with the air conditioner for which we were given a fan to help move the air (it was a 98 degree day). When that didn't do the job, we were given a new room. Breakfast... More