My husband and I have just returned from a trip to Idaho Falls. We stayed at the Hilton Garden Inn. We were very pleased with the lovely accommodation. The view overlooking the river was beautiful. The staff were very friendly and helpful. The daily fresh baked cookies were a favourite. We found lots to do in the local community. We...
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Debby876 ~
Thank you so much for your review!! We already are missing our Australian friends. We enjoyed having you stay with us and we are glad you enjoyed your time in Idaho Falls. You wouldn't of have a real experience of Idaho Falls if the weather stayed one tempature the whole time.
I am glad you were able to...
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I stay at this HGI about ten times per year for business and from a physical plant perspective, it is top notch. It is clean, well maintained and very comfortable. What frustrates me about this hotel is the very impersonal front desk staff. Their aloof and uncaring behavior borders on comical. Despite staying here multiple times per year, I am...
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Royiv ~
Thank you for taking the time to write your review! I wanted to Thank you for your business and for being such a loyal guest! I am sorry that we have failed your reconginze you as a regular guest better yet, being apart of our family. One of the reasons I work in the hospitality business is because...
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we were told they didnt have a romance package available,but when we checked in the man told us it was to bad that we didnt let them know that for $30 more we could have had a romance package. We were very diappointed, we were there celebrating out 15th anniversary, it would have been nice to have the flowers and...
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Kristy M ~
We appreciate your review and sorry that you felt mislead. As far as the Romance Package goes we require a 2 day booking window for this package which you can book online or by calling the front desk. The package includes breakfast for 2, cider or champange, and half a dozen chocolate cover strawberries. We try to...
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This Hilton Garden Inn is exceptional. It is beautifully designed, decorated, maintained and managed. The breakfast buffet was to die for. The furnishings, the bedding, everything about this property exceeded our expectations. We stayed there for a weekend get-away, and we wished we had stayed longer. The staff are very professional, cordial and helpful. We will be certain to go...
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Qualityforme ~
Thank you for taking the time to write a review. We appreciate the feedback from our guest. It sounds like you had a great stay and we are glad you will come back to visit us the next time you are in Idaho Falls.
Thanks again!!
Angie Mago
Director of Sales
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I have to say this is one of the best Hilton Garden Inn's I have stayed at. I come to Idaho Falls regularly for business and have never had a bad experience at this property. I love walking in and the guest greet me by name, check in me in quickly and send me on my way. The only issue...
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We live nearby and visit Idaho Falls often. The young man at the counter was rude and arrogant. When my husband came in with the bags , this kid looked him up and down and snickered. (My husband is built like a pro football player, so not sure what the problem was). It put a damper on our stay and...
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Thank you so much for your review. I am sorry that you were treated this way. We strive to treat all of our guest like family and not sure what happened. I would like to talk to you more about this if you could call at the hotel 208. 522. 9500 x 710. Other then this I am glad your...
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Stayed here January 8 - 13, 2012 for business. The staff were great, they have cookies in the afternoons, always have fresh coffee and a water cooler, and the property was very clean. They have a unique mattress called the Garden Sleep System by Natural Form. It is a mattress that has nine baffles on each side of the bed...
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Thank you for taking the time to write a review about the Hilton Garden Inn ~ Idaho Falls. We appreciate your kind words about our property. I would have to agree with you that we do have a great team here. As I am typing the warm cookies are getting ready to be put out. We do serve cookies daily...
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I am impressed. Nice clean hotel, friendly staff. One thing it could improve is the TV reception.
Will come back, definitively. The value is the best part
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Thank you for taking the time to write a review. We enjoy hearing the feedback from our guest. We take pride in our property and glad that you were impressed. We appreciate the comment about the TV and have passed the comments onto our Cheif Engineer. We look forward in you coming to stay with us again on your next...
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I spent two nights at Hilton Garden Inn over New Year's weekend. It's located on the Snake River (so if you have a room with a River View its quite lovely). The local Mormon temple dominates the landscape. The hotel is clean, modern (flat screen tvs, etc). Good fitness room and pool, $10.00 cook to order breakfasts, friendly staff. It's...
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Best Hotel in Idaho Falls...Thank you for those kind works.. We enjoy coming to work every day because of the great location, great guest and great view. We take pride in our hotel and our housekeeping and housemen staff do a great job keeping our hotel clean.
We look forward in seeing you on your next visit to Idaho Falls..
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My husband and I stayed at this Hilton property for one night between visiting family in Jackson, WY and friends in Sun Valley, ID. The hotel is located on the Snake River, and the city has done a lovely job of creating a greenway along the banks for pedestrians. (Unfortunately the Canada geese like it, too). Our room overlooked the...
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Thank you for your review! We love reading what our guest have to say about us so other can hear about us too! I would have to agree with you that we have a great location. As far as the candaian geese..I wished they would be trained to stay off the walk way...(Spring time is fun because they have their...
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128 Reviews
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