This hotel advertised that it had "full apartments-sized kitchens." We were VERY disappointed to find a regular hotel-sized fridge, and a counter with 1 chair. The room only had that one chair, so we had to sit in the bedroom area with our breakfast in our laps. I would NOT stay here again and would NOT recommend it to anyone...
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Dear nrtopper,
Thank you for taking the time to give us important feedback about our hotel. We use all feedback to help us make the necessary changes and repairs to make our rooms more comfortable for our guest. I apologize that our rooms were not what you expected. We do strive to keep our rooms clean and in good repair....
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My experience at Crestwood Suites was excellent. The Front Desk staff was so pleasant and respectful. They were very helpful and very friendly. My room was very clean and was ready for check-in when I arrived. Thank You Crestwood for a very wonderful stay. I will definately stay there again!!!!!
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Dear Rosie Cash,
Thank you for your recent review. We are so glad we were able to make your stay a great one. We appreciate all the feedback about our hotel. We hope you will come back to visit our property again very soon. We will look forward to serving you again.
Sincerely,
Staff of Crestwood Suites
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Checked in on Monday, Suprised by the small kitchen area and undercounter fridge. So much for apt sized kitchen in their ads. only 1 chair in eating area. No romm for food in the only cabinet since there were no shelves. Smallest bar of soap in the lav I have ever seen.I didn't know they made them that small! I...
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Dear Roaddog2_11,
Thank you for your time to review our hotel on Trip Advisor. We always strive to maintain a clean comfortable room and apologize if your stay was not a great one. We did our best to correct your situation by moving you away from the unwelcome music and making sure you had accommodations to your satisfaction. If ever...
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Relocation to the area and staying here. Rooms are small and filty. Internet service is so bad I bought a 4G card. Had to ask for clean sheets and towels. If my company didn't prepay for the month I would have moved the first night. The positive reviews here must have been submitted by the owners. It took me 3...
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I was needing a place with a decent weekly rate when I first moved to Atlanta. I spent the first night in the Red Roof Inn in Norcross on Brook Hollow Parkway, and it was a HORRIBLE place (see my review on it).
The Crestwood was actually the same price as the dreadful RRI when you get there and talk...
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We stayed here to attend a family funeral. The service was terrible, we paid to stay for 4 nights and our "keys" were deactivated after the first night. We had to continually ask for more towels and were told we had to bring our dirty ones back up to the front desk, which was not manned early in the morning...
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Rooms were small. Cleanliness and maintenance were sub par. The were hairs in the sheets and towels. Mold and mildew I'm the bathroom. The hallways had an odd odor. Cracks in the paint and scoffs were all over the wall. We called to ask to have the linen changed before we left in the morning. When we returned at 4pm...
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the staff were very kind to us and made us most welcome to Georgia and the U.S.
the rooms were ideal and clean and the facilities good
Denis and Jo-Anne Glasgow Scotland
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I really enjoyed my stay at Crestwood Snellville. The staff (Joyce and Amanda) were really helpful and friendly - they went above and beyond to make sure I was comfortable. Although it's not the newest facility, it is clean and welcoming. I appreciate the stellar customer service I received and will stay there again when I am in town.
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Clean, Friendly, Nice environment.
The Manager Joyce sets the pace for Southern hospitality. I would (and have) highly recommend this hotel.
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32 Reviews
