In the process of moving, we stayed here for over two weeks with our dogs. From day one I was 110% impressed with the service of this hotel. The employees and owner consistently went above and beyond to make sure that our stay was comfortable. Friendly, courteous, and they are true animal lovers - they treat them as guests as...
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Red Rood in pooler Savannah was just fantastic. Because I am very picky where I lay my head away from home. I can truely say this was a very clean and friendly hotels. Normaly INNS has a bad name, I must say they did there thing making sure me and my children was very happy. Thanks guys from the management...
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Dear Family Traveler,
We really enjoy having families stay with us at RRI. We appreciate your positive comments and I will make sure to share them with my team. The summer has just arrived and the weather is great so I hope that you and your family will be able to visit us again soon and take advantage of our...
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We are a family of four and we wanted to have the experience of Saint Patrick's Day in Savannah.We were very excited to see the parade. Our children are 10 and 7. So we didn't want the hustle and craziness of staying right downtown so this hotel was perfect. It was perfect for our family because we have a one...
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Dear Family of four,
Hi this is Ajay! I was really excited to read your review. I am very happy that you and your family had a nice stay at our Inn. We really appreciate you choosing our RRI for your family getaway. Many of our guests that weekend of St. Patrick’s enjoyed the parade as well and liked staying...
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The exterior appearance is good. The location appears safe. Restaurants and a Super Wal-Mart are within walking distance (some across the main road.) The Red Roof staff was very friendly and polite and the comp breakfast was fine. That said, although the rates are attractive, the room we had was quite worn......stained lampshade, missing shower curtain upon arrival (one was...
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Dear Valued Guest,
I appreciate your feedback and want to let you know we hear you & want you to know we are acting on your comments. I am pleased to say we are currently updating our Inn with new flooring, new bedding, new lighting, new curtains and lobby refresh. I will be posting new pictures on Trip Advisor soon....
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The floor, at least in the room I was in, was hardwood. You think, "Hey, that looks nice!". Then at 7am the next morning you realize the people above you have hardwood floors too. And you can hear EVERY step they take on it. And these aren't muffled steps. It's constructed like a house, so you hear every creak of...
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Dear Guest,
I am so sorry to hear that your stay was not satisfactory. You are correct that we are installing new laminate flooring on the first floor, but will be installing new carpet on the 2nd & 3rd. Just for the very reason you mentioned. The carpet will help reduce any noise coming from the floors/rooms above. Again, I...
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Smelly room. Greasy, grimy dust on headboard, lamps, behind TV. Filthy stained bathtub, gritty wood floors, sheets not changed. Most gross of all was weeks (months?) worth of dust balls, clumps of hair and dirty tissues under beds. Pool area was a disgrace. Dirty broken furniture, garbage piled up in the corners, open chemical containers on the deck. A real...
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Had some dealing with a Staff Member by the name of A.J. He was very helpful.
Excellent Service!!!
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My family stayed during the St. Patrick's weekend, so the price was jacked up to $144 per night NOT worth it.They charged us for 2 nights instead of 1, and when were walking to the room we noticed the carpet was stained because they allow pets. The room was much smaller then we were use to. The bath tub was...
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We were traveling with our two kids. We have to say the service was outstanding, rooms were clean, great selection of food for breakfast. The value was great consider it was affordable just in our price range. I would recommend it to all. Even allowed our dog for no extra charge :o)
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First impressions, are the only good thing we can say. Yes, we did meet some nice staff but we did meet just as many unbelieveably RUDE ones too. Over all the main reasons we would warn all travelers to AVOID this locations are as follows; the rooms are filthy!!!! we had two rooms and we could not believe how bad...
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116 Reviews
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