My first impression was to run from this hotel as the way an elderly couple was treated in front of me. The manager was rude and wanted nothing more than to take their money and give them a crappy room. Shame on him! Against my better judgment I asked if they were pet friendly. Yes. Fine. I asked for a... More

Maybe they just don't make smoking rooms like they used to? Our room looked like they just took down the police tape after the body had been hauled off. The door was bashed up, the carpet was stained, (including the typical iron burns - what's up with that?) and crud was all built up in the corners. The bed spread... More

most hotels are not friendly in my experience..my thinking has changed because this place was clean friendly quite and very comfy. would recommend it to all who travel by this great hotel. will be coming back soon. More

This hotel is a pleasant surprise from the hotel I stayed in last night. BW Room is clean, pool is clean, and ideally located close to IH-75, Southlake Mall, Walmart, and multiple fast food places and restaurants. Air conditioner keeps the room nice and cold! For the price this has been a bargain. Breakfast was to be expected. but again,... More

I have stayed here on three different occasions. The first time i stayed i was extremly impressed with the comfy bed and clean restroom. I saw no type of bugs my sheets smelled and felt freshly washed, the staff is very polite. I mean its not a 5 star hotel but i would stay again. I mean you cant exspect... More

Didn't smell cat pee as others have posted. Very dated furnishing WiFi, breakfast, newer digital quiet climate control. Good bed. Stay 8 hr. Not a weekend vacation place. Get what you pay for. More

The room was not vacumed for a week. The bath tub had mold on the floor. The table in the room was so worn the finish was sticky. At 12:30 am I saw a shadow on my pillow. When I put on the light, it was a bed bug. Ewwww. The second room was in worse shape with the toilet... More

We stayed here on our way to Florida. The pictures on the web page are nothing like the hotel. The rooms are rundown, carpets stained and the locks were broken off the door frames. There are also questionable people roaming the walkways. We were highly disappointed as we always stay at one of the Choice hotels. We should have stayed... More

My wife and I travel a lot for both business and pleasure and we gravitate toward Choice Hotel properties. We first discovered the Quality Inn and Suites Southlake on a combination trip in 2008. Okay, it's not a downtown Hilton, people; it's a Quality Inn at the junction of a major highway and a busy interstate. Get over yourselves! I've... More