Thank you for taking the time to write a review of your stay. The condition of the room you described is not acceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am meeting with our staff and will be using your review to demonstrate which areas need improvement . We continually work to... More

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed staying in room 181 and that your experience was a pleasant one. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

"It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Economy Atlanta - Lawrenceville. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing... More

"Thank you so very much for your glowing review of Extended Stay America Economy Atlanta - Lawrenceville. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm)... More

Scott - I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel and for recognizing the efforts of our staff, especially Dijana, Karmen and Laura. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We... More

Thank you for taking the time to review your recent stay at our hotel. We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about your room. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. For that I am truly sorry. I do appreciate the opportunity to... More

We hope you enjoyed the wedding! Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We know that our guests have multiple hotel choices, which is why we strive... More

Thank you so very much for your glowing review of our hotel. Whenever I read comments like yours it always gives me such great pleasure. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. Please know that we would be thrilled to have you... More

Paula - I am sorry to hear about your home; however, I am honored to know that my staff made your stay with us so great, especially knowing how hard it must have been for you and your family. I would like to personally thank you for taking time out to write such wonderful things about your experience at our... More