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Extended Stay America - Atlanta - Gwinnett Place

2.5 of 5
3390 Venture Parkway, Duluth, GA 30096 (Formerly Extended Stay Deluxe)
Hotel amenities
Extended Stay America - Atlanta - Gwinnett Place
Ranked #16 of 23 hotels in Duluth
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36 reviews from our community

    Trip type
Traveller rating
    12
    7
    3
    2
    12
Date Rating
1 review
5 of 5 stars Reviewed 6 May 2013 via mobile

I would reccomend anybody to stay in the near future.. why because I is home away from home, but gives you all the accomodations necessary to feel right at home eventhough you maybe hundreds of miles away from home. It was everything I expected it to be, and exactly as it appears online if you go and search for the... More

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Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review
9 May 2013

Thank you so much for posting a review of our property. I'm glad that we were able to provide you with a "home away from home" experience during your visit with us. We truly enjoyed providing for you! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 April 2013

You get more for your money. I loved it. New and up to date appliances. Room was clean and spacious. We had enough room for 6. I will definitely stay here again, very close to everything. Shopping, restaurants & even I-85. Family friendly. We felt safe.

Was this review helpful? Yes 2
See 2 more reviews by Joyce A for Duluth
mgrmaf, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review
10 April 2013

Thank you for your great review of our property. I'm so pleased to hear that your stay was great and our staff were able to make you feel at home. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Duluth, Georgia
1 review
5 of 5 stars Reviewed 8 February 2013

My wife and I have been at the Extended Stay America - Gwinnett Place for two months while we are relocating from Texas and have found our stay to be a home away from home. The staff is very cordial. Alton the manager is very helpful and courteous. He is always eager to please and make the stay a good... More

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mgrmaf, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review
19 February 2013

Thank you for your great review of our property. I'm so pleased to hear that your stay was great and our staff were able to make you feel at home. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Duluth
1 review
4 of 5 stars Reviewed 7 February 2013

I checked into this hotal the last quarter of 2012 and I've been happy with the service and staff. Between Maria and Vanessa at the front desk to my housekeeping personal, they have made my stay a very pleasent experience. The down turn of the economy had a profound effect on my business; therefore, I was forced to move and... More

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mgrmaf, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review
15 February 2013

Thank you for your great review of our property. I'm so pleased to hear that your stay was great and our staff were able to make you feel at home. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Lansdale, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 February 2013

I bought a 3-night stay at this hotel because Travelocity rated this place as a 3-star hotel. Even though I ended up losing my money, and it cost me more to stay in another hotel, I had to leave after 1 night because it was a terrible place to stay. The hotel is located right by the interstate, and the... More

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mgrmaf, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review
8 February 2013

Thank you for taking the time to write a review of your stay. I am sorry to hear that the cleanliness of your room was not up to your standards. To make sure this doesn't happen again, I am personally conducting a meeting with my housekeeping staff. I appreciate you bringing this to our attention. I hope that you will... More

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5 of 5 stars Reviewed 27 November 2012

I came to this hotel in July of this year and my experience has been AWESOME!!!! In fact I love it so much I've extended my stay for a whole year. I would like to personally thank Alton the Front Desk Manager who hired the most professional staff ever. Each and every employee from the front desk to housekeeping and... More

Was this review helpful? Yes
mgrmaf, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review
29 November 2012

Thank you so very much for your glowing review of Extended Stay Deluxe Atlanta Gwinnett Place. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,... More

Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 20 November 2012 via mobile

I bought this hotel on Hotwire because it was rated 2.5 stars and included breakfast. It is clearly no better than a 2 star and really a 1.5. It is what you would expect, a lower end extended stay hotel. People milling around loud halls with lots if screaming kids. Cooking odors and beat up stained carpets couches elevators etc.... More

Was this review helpful? Yes 1
mgrmaf, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review
26 November 2012

I recently received a copy of your review of the Extended Stay Deluxe Atlanta Gwinnett Place. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. I am happy to be able to respond to you in this forum,... More

1 review
5 of 5 stars Reviewed 10 October 2012 via mobile

The staff continuously provides exceptional customer service. From the front desk to the housekeeping staff, all of the employees go above and beyond any other hotel that we've ever stayed at. All of the staff performs their jobs with a smile however, Marie and Alton continuously exceed our expectations and that's the main reason we continue to stay here.

Was this review helpful? Yes
mgrmaf, Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review
15 October 2012

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Atlanta Gwinnett Place. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

Nashville, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 6 September 2012

We stayed here over Labor day weekend. We arrive at hotel around 7 pm. Nobody was at front desk, needed to wait for couple of min to find anybody who works for hotel. Never mind, she gave us key to room (we had 2 room reserved). Went up to room, we can hear kids screaming from which supposed to be... More

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See 3 more reviews by Takukoto for Duluth
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review
11 September 2012

Lucy - Thank you for taking the time to make us aware of your experience at our hotel. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. Please understand that... More

Powder Springs, Georgia
1 review
1 of 5 stars Reviewed 25 July 2012

I don’t know where to begin, I checked into this hotel thinking that I can get a better experience due to some review that I read big mistake. first too close to i-85 can't sleep then I woke up in the morning to go to my meeting, there are some guys in the hallway smoking weed, came back and find... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Gwinnett Place, responded to this review
15 August 2012

I recently received a copy of your review for our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience of our guests, from the... More

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Additional Information about Extended Stay America - Atlanta - Gwinnett Place

Also Known As:
Extended Stay Deluxe Atlanta-Gwinnett Place Hotel
Extended Stay Deluxe Atlanta-Gwinnett Place Hotel Duluth
Duluth Extended Stay
Extended Stay Duluth
Address: 3390 Venture Parkway, Duluth, GA 30096 (Formerly Extended Stay Deluxe)
Region: United States > Georgia > Duluth
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 23 hotels in Duluth
Price range (per night): 63 AUD - 86 AUD
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Atlanta - Gwinnett Place
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