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InTown Suites Atlanta West

5820 Plaza Parkway, Douglasville, GA 30135 (Formerly Suburban Lodge)
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InTown Suites Atlanta West
6 traveller photos
Ranked #11 of 14 hotels in Douglasville
3.0 of 5 stars 2 Reviews
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2 reviews from our community

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1 review
“Very bad attitudes by staff and management.”
1 of 5 stars Reviewed 8 November 2011

Could never get into room with room key. Spoke to night manager as I was locked out of room at night in the cold. He acted as if it was my fault. I did not have my room keys next to anything that could have demagnitize my keys. Management and staff had very bad attitudes and I was called a bad name when I would not allow housekeeper to clean my room and asked if she could come back at a later time because I was working on my laptop and I was taking an important phone call. I will not stay at another intown suites and will tell others within my company and family not to stay at intown suites. More

Was this review helpful? Yes
Austin, Texas
Senior Contributor
38 reviews 38 reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
“Extended Stay hotel, would stay there again if I needed to.”
4 of 5 stars Reviewed 7 March 2010
2
people found this review helpful

I spent 5 weeks in Douglasville at the Inn Town Suites. Its cheaper than any other long term hotel Ive stayed. They give you the 5th week free if you buy 4 weeks. I think it was $700 or so for the 5 weeks. It was way better than the one I stayed in Atlanta previously. Internet never gave me any problems, and that was very important to me. The area is really safe, with tons of food options and stores around. The mall is nearby, 3 grocery stores too.

The room was pretty standard, nothing special. The bed never gave me any trouble as other hotels have in the past.

My only complaint is that you have to wash your own towels. The maid comes weekly, but only changes linens, not towels.

I would stay here again if I needed to return to Douglasville. More

Was this review helpful? Yes
InTown Suites, Guest Relations Manager at InTown Suites Atlanta West, responded to this review
18 August 2011

We appreciate the positive feedback. It is always refreshing when guests are satisfied with their accommodations. You obviously understand that we are an economy extended stay facility, which is why were provided limited services. We look forward to future business from you. More

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Additional Information about InTown Suites Atlanta West

5820 Plaza Parkway, Douglasville, GA 30135 (Formerly Suburban Lodge)
Price range (per night):* 46 AUD

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InTown Suites Atlanta West
5820 Plaza Parkway
Douglasville, GA 30135
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Each location offers a coin-op guest laundry. Each room has a kitchenette with full size fridge! InTown Double Room (2 beds) - Not available at all locations Typical InTown Room - View 2
InTown Suites Atlanta West Photos (6 traveller photos)

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