Bathroom tile cracked & broken, tub stained. Bedspreads smelled like they've never been cleaned. Carpet was filthy! My kids' white socks were black after walking on the carpet the first 5 minutes. If we hadn't just driven 14hrs and checked in at 10pm with 2 small kids, I would NOT have stayed!! The room next to us had a huge... More

Booked this hotel because it was the only hotel within 30 minutes of the fall mountain activities with availability less than 24 hours from arrival. I was really worried especially after talking to a friend that worked at the wonderful outlet mall right next door, but my husband and I found this hotel to have everything we needed. Staff was... More

My husband made a reservation several weeks out through Priceline.com. I called the morning of our stay to see if we could change from a king to a double bed so a family member could join us. To my surprise, they had no record of our reservation - even with a confirmation number. She blamed it on Priceline, stating they... More

Booked online @ Best Western & had no problem with that. Pretty much downhill from there. This property is in a fairly nice area, yet the lobby had a lock-off security vestibule - felt like I was entering a prison or a hotel in a very bad area. Property is old, has been somewhat rennovated, but still pretty basic. Corridors... More

We stayed at this hotel Sept. 12-13, 2012 specifically because of the amenities we wanted, being an indoor jacuzzi and indoor pool. Beware that the JACUZZI DOES NOT WORK!! I called ahead and two different employees assured me it worked, so I booked this hotel specifically for this, yet to my dismay, when we arrived, the JACUZZI DOES NOT WORK!!... More

Room was good sized and clean. We had a dog and wanted nonsmoking. The room was marked nonsmoking and did not smell but was in the middle of smoking rooms so the smell was there as soon as you opened the door. Also although we made the reservation a month in advance and told them we had a dog they... More

stopped in this hotel about 4 years ago when it was new, so thought it would be a good place to stop again, everything about the hotel including the breakfast is good except the mattress i had, very uncomfortable. next to a shopping mall, large choice of restaurants close by and a couple of big supermarkets, decent free breakfast including... More

My grand niece lives in Dawsonville and this was my second visit and stay at the Best Western. The rooms are clean, the staff is friendly and their continental breakfast is great. Where else but in Georgia can you get biscuits and gravy for breakfast as part of the breakfast they offer? Conveniently located next to the outlet mall and... More

We stayed at this hotel on June 23rd in room 105. The hotel is located next to the Premium Outlet Center and not next to a major road. You will not hear traffic noise. The room was clean. The breakfast room was not clean at all, especially the floor. They charge you for the safe even if you told them... More