My family and I traveled from Calif. cause our son was graduating from Ft. Benning and if I ever have to go back to Columbus I wont stay here, room was filthy and stunk, bed was uncomfortable, Our first room the toilet wouldn't flush, turned the water on to the toilet then it flooded, the breakfast they offer, a joke,...
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I would like to offer my apologizes that your room was anything less than perfect. We want to ensure that each guest has a positive experience by giving them excellent service and a clean room.
I will address the issues you had with my staff as we use these responses to make ourselves better. Again I am sorry we feel...
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We stayed here on Thanksgiving 2011 to be near Fort Benning, GA where my son was stationed. I am not a prissy gal by any stretch of the imagination and I have stayed at MANY motels including MANY Super 8's which we always loved but this one is the pits! This place is so run down and DISGUISTINGLY FILTHY that...
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I would like to extend my sincerest apologies for the cleanliness of the hotel. We strive to create a positive experience for each and every guest. I have discussed these concerns with the entire staff, and they all understand how unacceptable this type of service is.
It is our goal to ensure all our guests leave our hotel happy and...
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I spend 10000 wyndham points for a stay. But after we have seen two rooms, it was not possible to stay here. The way to the rooms (2. floor) was full of dirt. Spots over spots at the carpet. And then the rooms (after no. 1 we ask to see another room): Spots over spots at the carpet and the...
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I do apologize that you were inconvenienced by the appearance of the hotels carpets and bedding. We try to take steps to ensure that the carpets and bedding are clean, but apparently we fell short.
I deeply regret your dissatisfaction with your recent stay at our hotel. We strive to provide award winning service and it is apparent that we...
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The lady who checked us in was extreemly nice and friendly and worked us out a special rate for our stay! The price was awesome, that is what got us to stay with two rooms for two nights but the hotel really needs some renovating, like new carpet, it was obviously dirty, and no elevator is not so good when...
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Toilets in 2 rooms leaked all over floors - stinks - smoking and non smoking rooms next to each other. Locks pulled off both doors - carpets worn thru- honeybuns for breakfast!
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I deeply regret your dissatisfaction with your recent stay at our hotel. We strive to provide award winning service and it is apparent that we did not provide that to you. The feedback that you provided is appreciated because we know it will only make us better.
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My husband & I stayed at Super 8 Wednesday - Saturday morning. The hotel STINKS literally, the carpet is sooooo gross, when your walking through the halls it feels like the carpet is layed over holes in the floor, when room service brought our "CLEAN" towels they had a live roach & her egg along with them, Wed - Thur....
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Please accept my personal apologies for your unpleasant experience as a guest at the Super 8 in Columbus, GA. We appreciate the time that you took to bring this matter to our attention. I assure you that the matter will be looked into.
Once again, I apologize for your unpleasant stay and any inconvenience we may have caused you. We...
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do not like sleeping in the same room with mice......dogs barking....man and woman fighting in hallway all hours .....very dirty ,run down , smells, very cheap breakfast bar...staff was nice and very respectful at all times......
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Thank you for completing a review for our hotel.
I deeply regret your dissatisfaction with your recent stay at our hotel. The feedback that you provided is appreciated because we know it will only make us better.
I wish to apologize for the situation that occurred during your stay with us. At Super 8 we take pride in providing our...
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We booked this hotel because it was in between the places that we need to go. We arrived on time and were met with a pretty nasty first view. The lobby clerk was rude and to make matters worst there was only stairs to use for bringing up any luggage that one might have. The interior stairs are not well...
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Hello! I would like to Thank You for taking the time to write a review about our hotel on Trip Advisor!
I would like to extend my sincerest apologies for any inconvenience and discomfort that we caused. I realize how frustrating it must have been after traveling a distance to not be able to relax and to have a room...
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This hotel was clean, VERY comfortable, and secure. We were looking for an inexpensive hotel for the evening, as we tarryed to long on our way to Charleston, SC and really needed to stay the night. As I was filling up the gas tank, there across the highway was the Super 8 sign.I called reservations and booked their last room....
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We were in Columbus, GA recently to attend our son's Army Airborne graduation. We were on a tight budget, but wanted a nice motel room with two queen beds. I searched the internet and most hotels offered either double's or a king bed in the room. We had always been pleased with our local Super 8 so when I found...
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