I stayed there May 10th as a last resort. We got tired of driving and decided to pull over. The staff was scatterbrained, gave us the wrong room number, we woke up some poor people at 1am, and had to lug all of our stuff back downstairs to get the correct room number. This wouldn't have bothered us so much...
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I would not stay here again!
When I arrived at this hotel, I was greeted with a sign on the counter that said "Helping a guest, be back in a moment. Thank you for your patience". There is nothing for the guest to utilize to let staff know that a guest is even in the lobby. I was then greeted...
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Overall a decent place, nice and clean. Personally I did not like the layout of the suite, but for some people it might be very nice, there was a front room like a living room with the pull out couch and TV, then there was a separate small room with a king sized bed. The living room area had no...
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I am very sorry that our pool was out of order. Please call me directly at 770-386-5888 so that we may discuss the issues you had in further detail.
Yours in Hospitality,
Kevin
General Manager
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This hotel was just average, I ended up giving it a 4 overall because of how wonderful the breakfast was. I was upset because we were assured the pool would be functional during our stay, but the heater was out and the water was too cold to swim in when we were there. The rooms weren't spectacular, but they were...
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Thank you so much for your positive comment about our Be our Guest Breakfast. But the negative was what concerned me the most. I am so very sorry about the issues you had during your stay with us. At Country Inn and Suites we love our guests and we want them to feel right at home when they walk in...
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Our ladies church group stayed at this hotel from 1-3March, 2012 to attend the Fresh Manna Woman's Conference at The Church at Liberty Square. We arrived after 10pm on the first night because we went straight to the conference. Our room had 2 queen beds for 4 women but it was great. The only complaint I had was that there...
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Thank You so much for your wonderful review!! I have shared your kind words about our desk staff to them and they all are very grateful and would love to host you again! If you are ever in the Cartersville area again come on by!!!
Yours in Hospitality,
Ashley Layton
Director of Sales
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I try to always stay at Country Inn and Suites but this one has made me rethink. I wish I had read these reviews because I experienced all the same things. Dirty rooms, TV with fuzzy picture, noisy, people running in room above and that crazy tapping in the wall that didn't stop. Beds were lumpy. Sadly, no one on...
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Dear Guest,
I am so sorry for all the issues you had at the hotel. Please call me directly at 770-386-5888 so we can address all that went wrong during your stay. I would love to be able to host you again, and look forward to being able to assist you! Yours In Hospitality,
Ashley Layton
Director of Sales
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We stayed at this Country Inn and Suites on a return trip from an extended stay in Florida. We had found a coupon book at a Gas Station south of Atlanta with a $65.00 a night coupon deal for this hotel and thought we'd check it out. The hotel is easy to find off of I75. When we arrived we...
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Dear Guest,
Thank you for choosing to stay at Country Inn and Suites in Calhoun, GA and for taking the time to post a review of your recent stay. I am delighted to read that you would recommend our hotel, and I do hope we will have the occasion to welcome you back again and to exceed your expectations on...
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The employees were friendly and very helpful. Our room was clean and well equipped. The bed was very comfortable and even though we knew other guests were nearby we never heard any noise from the hall or other rooms. The hot tub and pool area was clean with plenty of seating and the water was very refreshing. We had a...
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Dear Jenk98",
I am glad to hear you enjoyed your stay! I will agree with you and say we do have a great front desk staff! And we would love to host you again if you are ever in Cartersville!!
Thanks again,
Kevin
general manager
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I guess changes must have been made from the previous reviews. I found the hotel room to be very clean. I was traveling with 2 of my grandchildren and they loved it. We were staying for the night and visiting the Tellus Museum and Red Top Mountain. Breakfast was delicious and both kids loved the indoor pool. I used a...
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Dear "memawgriffin"
Thank you so much for the praising review! We would love to have you stay with us again if you are ever up in our area again!
Thanks,
Kevin
general Manager
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First bad review I think I have ever written. When I made my reservation I requested and was promised two cribs for my grandchildren. Upon arrival I ask if they were in the room. I was told "probably not, let me see, we usually don't read the request." Then she went to the back room, came out with a "pack...
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Dear "travelfun2102",
I am so sorry that your stay with us did not meet your expectations. I would love the chance to talk about all that happened with you stay. Please feel free to give me a call at 770-386-5888.
Yours in Hospitality,
Kevin
General Manager
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