We stayed one night (Easter Sunday); I think the hotel was mostly empty based on the overall atmosphere and staff attitude. The Front Desk person was dressed very casually (too casually for a customer-facing job!) and didn't seem very interested in working.We got to our room pretty late and wanted to get right to bed, but found that the sofabed...
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The hotel is in an out of the way location in an office park. It is very quiet. The rooms are all suites with a full kitchen, comfortable living room area and a comfortable bed. The staff is very friendly and helpful. The room has a good sized flat screen TV and free wireless and wired internet are offered. Breakfast...
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Our family enjoyed our stay of two nights last weekend. The staff members were friendly...speaking to you in the hallways, at the front desk, and during breakfast. Breakfast choices were numerous and delicious. The only negative is the area is very tight for serving yourself and tables were always full. I have been in other Residences that opened a conference...
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Dear U2andme,
Thank you for reviewing our hotel. I am so glad your family liked the friendly staff and numerous breakfast choices. I am happy to share that the breakfast area will be enlarged during the upcoming renovation. I agree that we are a good choice for families like yours that are travelling to Busch Gardens and the two bedroom...
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I have been all over the globe and have absolutely never seen a breakfast service as good as this. James the chef, coordinates in such a proficent manner it will astound you. He will make you laugh and simply makes your morning worth waking to. The front desk was excellent. The rooms were awesome! Nothing but a Great experience. We...
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Dear Mark,
Thank you for staying at the Residence Inn and submitting a review. I am happy to see that you enjoyed the service levels in breakfast and at the front desk. It is our passion to provide excellent service. We are looking forward to seeing you again soon at the Residence Inn.
Sincerely,
Suzanne Salmon
General Manager
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This had to be one of the worst Marriott hotels I ever stayed at! At check the attendant (Roger) was so rude, he didn't want to honor our reservation, ever through i had made it over 4 months ago..he was giving us a long story about they were sold out the night before, and they had a couple of business...
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Dear Nitah,
I apologize that you experienced a service issue and delay at check in. While we strive to accommodate all early check in’s before the 3pm check in time it is not always possible. I am glad to see the assistant manager was able to get you checked in by 1:45pm. I have reviewed your comments with the housekeeping...
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This property is a few miles from Downtown, Hard Rock Casino, Bush Gardens and Ybor City, 25 min from Dinosaur World. The rooms, all suites, are clean and the property is well maintained. PETS ARE WELCOME ($)! The breakfast (included) and managers reception (Mon-Thurs) are excellent. The staff is VERY WELCOMING.
We had 3 adults and 2 children and had...
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Dear Phil,
I am so glad you enjoyed our central location and welcoming staff during your recent stay at the Residence Inn. Thank you for taking the time to submit this review. The Residence Inn is the perfect hotel brand for families like yours that are travelling with children or pets. We do have upgraded kitchens in every guest room...
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Very helpful and accomodating staff which made the stay more comfortable. Clean facility throughout. Didn't get a chance to try the night time (free) buffet but the continental breakfast is good, and fresh. Easy access to I-4, Tampa, Brandon and plenty of shopping. Would definitely stay again. Only drawback is there is nothing in walking distance but if you want...
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Dear Maarola,
Thank you for reviewing the Residence Inn Sabal Park. I am delighted that you enjoyed our friendly staff and clean hotel. I hope your next trip will allow you to enjoy our complimentary evening social that includes beer and wine. I would be happy to assist you in making your future reservation.
Suzanne Salmon
General Manager
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I have stayed at this Residence INN several times. Excellent location to downtown, and Busch Garden and I 75. Very clean hotel. Staff is very accomodating. Nice area to walk around in evening. Very family oriented. Make sure you have address, its a bit tricky to find. Restaurants are nearby and also shopping. Its a great choice.
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Our regional office is close to this property and we stay here frequently. That is the real test of a hotel's systems and routines of guest services, the frequent regular guest. It is always clean, friendly (no matter what time of day you check in), and comfortable. There seems to be a real sense of pride in the management of...
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After staying at this hotel multiple times over the last 12 years with my group, we arrived November 15 to find that only 2 of our party of 7 had a room (reservations were made a month in advance). This was attributed to the army requesting to stay additional nights. The alternative offered was a Fairfield Inn nearby and offered...
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Dear Tallytraveler34,
Thank you for taking the time to review the Residence Inn Sabal Park. I apologize for the inconvenience and disappointment we caused you and your group on November 15th. Unfortunately, unexpected stay-overs do happen on rare occasion resulting in a reservation relocation to a nearby hotel. I am sorry you experienced this. I would like to invite you...
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74 Reviews
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