So close to USF, this must be a popular hotel because it showed a lot of wear. The carpet and furniture in our room needed to be replaced. Both the toilet and a/c unit were excessively noisy and moreover, the room felt so humid it reminded me of the beach. Having stayed at numerous Embassy Suites across the country, I...
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This Embassy Suites needs significant updates in decor. Furniture is old and broken however, the bed was comfortable. No complimentary internet in room. Must pay $10 per day for access which is rather absurd given that most hotels provide this for free nearly everywhere else. Can use WIFI in lobby, which is noisy and crowded. Breakfast in hum-drum although complimentary....
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Dear Travelingurl50,
Thank You for taking the time to comment on your recent stay at my hotel. I apologize we did not exceed your expectations. We value your comments and they help us improve for the future. I have shared the concerns with condition, service and the internet with the management team as to address going forward.
I hope on...
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This is the second time we've stayed here. The hotel is nice - the rooms are a little dated but are comfortable. We stay here because all the rooms are two room suites (and we can stay up while our daughter goes to bed) and because of the free shuttle to Busch Gardens. There is no other hotel I could...
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Reviewed 7 May 2011
Dear LMC_77,
Thank you for taking the time to comment on your stay. I am pleased that you enjoyed the hotel and the shuttle to Busch Gardens. I hope on your next trip to Tampa you stay with us again.
Thank You,
Larry Cooper
General Manager
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This hotel was amazing. I travelled there for work, and added a couple days just for fun. Breakfast bar and cook to order eggs was included each morning, and it was very good. Reception each evening with light snacks and complimentary drinks was a great way to end the day. The hotel provided a free shuttle to places in a...
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Dear marianneb1mom,
Thank you for your comments about my hotel. I am pleased that you enjoyed the hotel and the Embassy Suites amenities. I hope the next time your in Tampa you choose to stay with us again.
Thank You,
Larry Cooper
General Manager
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Close to Busch Gardens, this hotel is a clean, well stocked, well kept, and luxurious place to stay. Our room was stocked with a refrigerator and a coffee maker as well as a microwave and had an adjoining living room and breakfast nook (sofa, two arm chairs, coffee table, table and chairs.) Everything was high quality and comfortable.
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Addiemac32,
Thank You for taking the time to comment on your recent stay at my hotel. I have passed your comments along to the staff and hope on your next trip to Tampa you stay with us again.
Thank You
Larry Cooper
General Manager
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This hotel is a gem. It offers nice size accommodations, at a decent price, for our family and an attentive staff. We very much appreciate the full-size breakfast with choices for everyone. One of the perks of staying at this hotel is the free shuttle to/from Busch Gardens. I would also stay here if I had business near or at...
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Dear orlandoflorida100
Thank You for taking the time to comment on your recent stay. I am pleased that you enjoyed the hotel the breakfast and shuttle to Busch Gardens. Thank You and hope you stay here again when visiting Tampa.
Larry Cooper
General Manager
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This has to be one of the oldest properties ever. The hotel is very worn and in poor condition. The rooms are old, the bath is disgusting, the linens are torn and tattered. The rugs are stained and the overall hotel is dirty. It was so bad that I wore socks to bed (afraid of bed bugs)and placed a towel...
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Dear Grandetraveler
Thank You taking the time to comment on your recent stay. I apologize that you did not enjoy your visit. I have addressed this with the staff and your comments help us to improve. Your satisfaction while here is important to us and we want you to ensure your return to the hotel. Thank You for your input.
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I must say my stay was what I was expecting. The room was large, clean, comfortable bed with lots of pillows. The bathroom could have been updated as the shower was cracked. The free happy hour was nice and I enjoyed the goldfish crackers. The free breakfast was not very good. The eggs were fine but the "pancakes or waffles"...
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Dear NY1620
Thank You for taking the time to comment on your recent stay. I apologize for the cracks in the bathroom and breakfast waffles and panacakes not as expected. I have addressed this with the staff and your comments help us to improve. I am glad you enjoyed the location and size of the rooms. I hope the next...
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This Embassy Suites' staff is extremely friendly, helpful and courteous, all the way from the drivers to the front desk to the cleaning staff too the management. I was very very pleased for a 3-day business trip to Tampa. The rooms were spacious and comfortable (and after the first night, they were able to accommodate my request to not have...
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Dear Danma 11
Thank You for your response. I am pleased that you enjoyed the hotel and the amenities we offer. I have passed your comments along to the staff and hope the next time in Tampa you are with us again.
Thank You
Larry Cooper
General Manager
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I stayed here with my family two times, both going to Busch Gardens. BG is two minutes away and you can take a van service to the parks.(great roller coasters, for the enthusiasts out there) The rooms are clean and nice, the staff helpful, and the service great. Though best of all, every single morning, there is totally FREE (no...
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Dear Matthew C
Thank You for returning to the hotel again and enjoying the amenities and Busch Gardens. Embassy Suites is a great value and pleased that you enjoy the full breakfast and managers reception. I look forward to having to return again next year.
Thank You
Larry Cooper
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