We loved this hotel yeah we were a little tired once we arrived but it was very relaxing once settled. First time ever going to managers reception, loved it ! Pool and hot tub ++ spacious rooms ++ on our way to breakfast (I already know ) ++ :) front desk and valet guys were very helpful and courteous !...
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My stay at the ES during my business trip was pretty good. The service was excellent, the location superb, the value outstanding (complimentary made to order daily breakfast & evening reception)!!!! The only issue is the rooms are being upgraded so the kitchen stove and dishwasher are extremely old and there were no kitchen supplies stored in the kitchen (pots,...
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Dear Visionof,
Thanks so much for noticing our changes in the common areas. We very much look forward to completing our renovation phase one in the guest suites which I am happy to say are already in progress. Yes, we are in a very convenient area for our guests. This is a high end business district that lies adjacent to...
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Spent a week at this hotel in March and it was wonderful!!! From the tranquil lobby to the wonderful spacious suites, everything was perfect. One of the best Embassy Suites we have visited. The manager's reception at this locations is awesome!!
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Thank you for your comment. We always enjoy hearing from our guests when we have made their experience at our location enjoyable. Just do that you know, we are currently rennovating our suites and expect them to be done by August 2012. We hope you return to see us and enjoy one of the new rooms. Come Again!
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I really liked the location as we could walk accross the street to the mall. The room were just about average. Breakfast was a plus as you could get omlettes made to your preference.
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Thanks for taking the time out to review our location. We are very privledged to be in such a convenient location for our guests. In addition to the airport, we have 2 major malls and many places to eat within close enough proximity for complimentary shuttle to accomodate our guests or even for our guests to walk to easily.
Our...
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I'd just like to echo the comments of other dissatisfied customers...this place doesn't come close to the level of Hilton standards as you'd think it would. My wife says the "living room" looks like they converted a linen closest to make the space. (My review should stop here, lol, 'cuz if Momma ain't happy, nobody's happy, lol!) The room smells...
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Dear Leamon D,
I want to thank you for taking the time to share your experiences of where we may not have been able to provide an exceptional experience for you at our property. We are currently undergoing a rennovation of our suites and giving the suites the same facelift we have given the common areas on the property (i.e....
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Great location close to the airport, restaurants and shopping. The staff is friendly and helpful, but the guest rooms are not inviting. Cheap linens, paint is peeling, tears in the upholstery, old furniture. Entrance doors to the hotel had caution tape wrapped around them. Felt very dated and old. As Gold Hilton Honors members, this is not what we're used...
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Dear Ingrid J,
Thanks for your comments. We understand that during our rennovation process, many guests come at different times when there might be some areas out of use, but that a guest's experience should still be as pleasant as they had hoped. We are currently completing the last phase our our rennovation this year to our suites and would...
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We were here in April 2012 for Frozen Four (college hockey championship). The hotel is about 10 minutes from the arena, about 15 minutes from Busch Garden and 10 minutes from the airport. Good breakfast buffet. We didn't get back to the hotel for happy hour so I can;t comment on that. The rooms were clean and comfy and the...
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Went on a family getaway weekend and stayed at this hotel and i must say they are very good liars!! Called the hotel to tell them i was on my way back to get my wedding ring that i had left on the microwave not to let anyone in but yet they put me on hold and the "manager" went...
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We stayed two nights before going on a cruise. We have stayed at several Embassy suites throughout the US and although this was not the best, it still offered all the aminities. We were there for rest, relaxation and site seeing around Tampa. checking in was smooth, no problems. The room was clean, all the staff was friendly. the breakfast...
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Disapointed in this hotel which has recently converted into the Embassy Suites concept. The rooms seem dated, except for the Hdtvs. The bathrooms had mildew around the tub and needed to be swept and vacuumed. The Orlando airport location was better maintained and a better value.
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